Support
Community Documentation
The community's ever-expanding documentation project.
Official guide (the “tutorials”)
Official tutorials, terse but thorough.
Community forum and chat
Engage with the ocPortal community.
FAQ and Bugs Database
Answers to common questions.
Developers' Code Book
The official programmer's manual.
Developers' API guide
ocPortal's auto-generated PHP API documentation.
Get in touch:
Sometimes it's best to go straight to the source, which is why we provide several ways to contact us.
If you have general feedback, a bug report, or a business enquiry, please take advantage of our free ticket type: contact us.
For all other support questions, you can choose between either our pre-paid commercial support system: Experts by the hour, or our Full agency service for complete site deployment.
We recommend any commercial users maintain a balance of support credits so we can help immediately.
Contact us
If you need to report a bug or have a business enquiry, please let us know.
We also value your feedback about our documentation or in general, though sadly we cannot respond directly.
(No support or “do you support this feature” questions through here please)
Experts by the hour
Receive any of the following pre-paid support options:
- Installation
- Hourly support
- Custom development
- 1-on-1 training
To learn more, click the link below.
Full agency service
For 1-on-1 service on projects costing £600 GBP and above, we offer:
- Complete design and development
- Email/phone contact
- Expert analysis
- Formal requirements document and UML diagram
To learn more, click below…
ocPortal is made by ocProducts Ltd, a UK-based company specialising in cutting-edge website solutions.