Contact us
We are able to respond to the following kinds of ticket without requiring a commercial support account:
Report a bug:
Notice a malfunction? ocPortal isn't behaving in the way everyone would reasonably expect it to?
Please report any genuine malfunctions you encounter using ocPortal. We often get out bug fixes within a few days. If you need a very quick fix, consider using a commercial ticket (e.g. an emergency ticket), as we cannot guarantee response times otherwise.
We also consider non-bugs (usability problems) worthy of being reported.
We also consider non-bugs (usability problems) worthy of being reported.
We take user feedback very seriously. Please share any input you have regarding our software, website, services, or documentation. Note this is for feedback not support.
Think you have what it takes to join the
ocProducts team? Or do you have an established business and would like to offer a partnership?
Please get in touch.
Please get in touch.
General questions that don't fit into the above categories need to be asked on the community forum, or through a commercial ticket. Unfortunately we aren't able to provide official consultancy on ocPortal capabilities/usage except as a part of a project quote or through our commercial support, due to the free nature of the product.