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ocPortal 9.0.19 released - Comments

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ocPortal 9.0.19 released

Posted 12 April 2015, 9:30 PM

9.0.19 released. Read the full article for more information, and upgrade information.

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Upgrade caused site to crash. Help!

I just upgraded using the upgrader from within the Admin section. Domain is Makeda Group.Net.  

My site has crashed with the following error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 130968 bytes) in /home/raiders/public_html/portal/sources/global.php on line 2635

I cannot get it come back up at all.  Please, please help me. or
That is very unusual. If you open a bug report ticket with FTP access details, I'll investigate it:

I gave wrong domain info above.

Wrong domain. is the correct domain that is crashed.

I called GoDaddy. Possibly a fix.

Click to type your reply to RhondaMosley's message, which was:

Wrong domain. is the correct domain that is crashed. I called GoDaddy, my hosting provider. He said that the upgrade was trying to reach for more memory than was available within the software. He is trying a fix now to see if it will correct itself.  I'll reach back out within an hour to see if that fixes it. Thanks Chris!

Last edit: by RhondaMosley
We reduce the limit to 64MB in our code. It sounds like something is badly corrupted, e.g. it is getting into a loop until it uses all the memory.

It's likely some very specific issue with how the upgrade happened on your system, rather than a bug or hosting issue, which is why I'd like to look directly.
Okay. Submitting tech request now Chris. Thanks.

Automated fix message

This issue has been filed on the tracker as issue #1859, with a fix.

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