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ocPortal 9.0.19 released - Comments

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ocPortal 9.0.19 released

Posted 12 April 2015, 9:30 PM

9.0.19 released. Read the full article for more information, and upgrade information.

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Upgrade caused site to crash. Help!

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I just upgraded using the upgrader from within the Admin section. Domain is Makeda Group.Net.  

My site has crashed with the following error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 130968 bytes) in /home/raiders/public_html/portal/sources/global.php on line 2635

I cannot get it come back up at all.  Please, please help me.  rmosley82@makedagroup.net or rmosley63@gmail.com
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That is very unusual. If you open a bug report ticket with FTP access details, I'll investigate it:
https://ocportal.com/site/tickets/ticket.htm?ticket_template=bug&cost=free

I gave wrong domain info above.

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Wrong domain.  http://portal.makedagroup.net is the correct domain that is crashed.

I called GoDaddy. Possibly a fix.

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Click to type your reply to RhondaMosley's message, which was:

Wrong domain.  http://portal.makedagroup.net is the correct domain that is crashed. I called GoDaddy, my hosting provider. He said that the upgrade was trying to reach for more memory than was available within the software. He is trying a fix now to see if it will correct itself.  I'll reach back out within an hour to see if that fixes it. Thanks Chris!


Last edit: by RhondaMosley
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We reduce the limit to 64MB in our code. It sounds like something is badly corrupted, e.g. it is getting into a loop until it uses all the memory.

It's likely some very specific issue with how the upgrade happened on your system, rather than a bug or hosting issue, which is why I'd like to look directly.
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Okay. Submitting tech request now Chris. Thanks.




Automated fix message

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This issue has been filed on the tracker as issue #1859, with a fix.


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