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XML Parsing Error

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Posted
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#89711 (In Topic #18195)
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Community saint

I just upgraded to 8.1.3. When members try to edit their profile they get this message.

XML Parsing Error: not well-formed Location: http://www.trustserve.net/site/index.php?page=members&type=view&id=admin#tab__edit Line Number 1, Column 9:<root><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> --------^

I searched the OCP site and found a hotfix, but that did not fix the problem.

I am also getting complaints that they can no longer login when using IE. I don't use IE often, but I also experienced/replicated the problem using IE9.

Are there any fixes for these problems for 8.1.3?

Any help is, as always, greatly appreciated.
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Posted
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#89713
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Community saint

I am wonder if this is happening because the char

set in the script is utf-8, but the chaset in lang/EN/global.ini is charset=ISO-8859-1?

I tried changing the string to utf-8, in the global.ini, but I still got the error. Do I need to use the upgrader.php to clear the site cache?

Does any of this make any sense? Am I making any sense? O_o
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Posted
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#89723
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psydoc said

I am wonder if this is happening because the char

set in the script is utf-8, but the chaset in lang/EN/global.ini is charset=ISO-8859-1?

I tried changing the string to utf-8, in the global.ini, but I still got the error. Do I need to use the upgrader.php to clear the site cache?

Does any of this make any sense? Am I making any sense?

According to Chrome dev tools its running in ISO-8859-1.


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Posted
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#89724
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psydoc said

I just upgraded to 8.1.3. When members try to edit their profile they get this message.

XML Parsing Error: not well-formed Location: http://www.trustserve.net/site/index.php?page=members&type=view&id=admin#tab__edit Line Number 1, Column 9:<root><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> --------^

I searched the OCP site and found a hotfix, but that did not fix the problem.

I am also getting complaints that they can no longer login when using IE. I don't use IE often, but I also experienced/replicated the problem using IE9.

Are there any fixes for these problems for 8.1.3?

Any help is, as always, greatly appreciated.

I suspect an error message is happening inside the AJAX script that loads the tab. I can't fix that until I know the message, but I have run some experiments and believe I can make make the error message clearer with the following hotfix…


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  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#89725
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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#89743
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Community saint

That is the hotfix I tried before, and it is still not working. I get the same XML Parsing Error message as above. That is using Firefox.

When using Chrome, I receive this error.

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Posted
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#89745
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I just added that hotfix, but could you open a free bug report ticket with FTP details and I'll check this out directly.

Regards,
Chris


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Posted
Item has a rating of 5 (Liked by BobS)  
Rating:
#89753
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Community saint

Sorry, I did not look at the number. The files it contained looked very similar to the one I tried earlier. I did notice additional files, though. :$

If you want to spend the time, Chris.

I think I am going to do a fresh install of v9.

Would it help the OCP community if I did a video tutorial of the complete install, from how to set-up the database, create and add a user through the basic set-up of OCP?

If yes, let me know. That would be one way I could give something back to the community.
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Posted
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#89755
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Happy to look into it.
Add a new support ticket - ocPortal.com

Would it help if I the OCP community if I did a video tutorial of the complete install, from how to set-up the database, create and add a user through the basic set-up of OCP?

If yes, let me know. That would be one way I could give something back to the community.

I'm sure that would be helpful to some people yes!


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#89756
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Community saint

psydoc-

My belief is that the more reference material available for ocPortal, the better. It allows even the most novice user to see that things are really not that difficult.

Bob
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Posted
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#89764
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Community saint

I will get on it this weekend, and when finished, submit the first version for approval.  :)
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Posted
Rating:
#89766
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psydoc said

I will get on it this weekend, and when finished, submit the first version for approval.  :)

Uploading to community docs is the way to go, no approval needed ;). But putting a link to the community docs spot on the forum and requesting comments would work well if you wanted to.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#89777
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Community saint

Will do, Chris.

Thanks for fixing the XML Parsing problem. That was amazingly fast. Would you mind telling what I did wrong, or should have done right?
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Posted
Rating:
#89779
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I replied in the ticket, didn't that reply come through to you?


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#89781
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Community saint

Not yet.  :(
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Posted
Rating:
#89782
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Community saint

I went to the ticket, and looked. I will remember to always add the .old extension, thanks so much.  :thumbs:

I just installed Chrome, today. I will try using the error console and inspection features when I can't find a problem using firebug.

I will also continue to sing your praises…you are da man! :thumbs:  :thumbs:
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Posted
Rating:
#105867

Non-joined user

Hi, problems with this like others when clicking on "edit" ling in member profile. v9.0.16

XML Parsing Error: not well-formed Location: http://mydomainname.org/abc/site/index.php?page=members&type=view&id=shelly#tab__edit Line Number 1398, Column 63:<input maxlength="255" tabindex="79" class="input_line wide_f</root>

Many thanks in advance
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Posted
Rating:
#105875
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Hello,

I'm afraid this doesn't provide anything for us to go on.

We would need to know:
  • What web browser you are using
  • What that line is (or a link to a site where we could log in and reproduce it)

This hasn't been a problem happening recently, except very occasionally in exceptional conditions. I remember it happening when web hosts were interfering with the HTML we generate, e.g. to insert ads on free hosting. i.e. If there is something manipulating the HTML coming out of ocPortal.

Regardless, I'll take a look, if I can see the full erroneous line or have a test site to look at.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#105883

Non-joined user

Thanks Chris,

Firefox 34.

However i can not edit a profile in any browser.

I have tried Firefox, IE, Dolphin, and whatever the samsung brouser is.

I can give you access, but how do i do it not in the public forum?

Cheers
Jason

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Posted
Rating:
#105885
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You can open a free bug report ticket:
https://ocportal.com/site/tickets/ticket.htm?ticket_template=bug&cost=free

Tickets are private.

However please register a username first.


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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