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Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to compo.sr for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.


Poll: Commercial ocPortal support

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Would you be more likely to use commercial support if the price was dropped to 1/3 of what it is now?
No, I don't think ocPortal development should be financed commercially
No, I don't have a budget
No, still too costly for me
Possibly I might use it a bit more
Yes, but only if I don't need to pay for credits in advance of work
Yes, but only if the current terms stay the same
Yes, and for this I would be willing to pay on a strict hourly basis with no binding upfront quotes or additional post-delivery service
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Posted
Rating:
#76404 (In Topic #15767)
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Please vote :).


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
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Posted
Rating:
#76496
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Community saint

I did not vote…sorry. :$  

Can you afford to lower your paid support from where it is now? I am not sure if I am correct; however, I read another post of yours that indicated it was around 33 pound/hr. (sorry, my keyboard is set to $)

May I suggest an alternative monetisation scheme. (I converted the z to an s, just for you)  :lol:

Do as you are thinking and develop a real cloud server on which people can rely. Charge a bit more monthly and include support in the price for 6, 12 or more months as an optional price strategy. It may provide you with an income stream that you have over-looked. In addition, the benefit to new users would be the ability to focus their efforts and growing their site.

Just a thought, for what it is worth.  ;)

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Posted
Rating:
#76498
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Can you afford to lower your paid support from where it is now? I am not sure if I am correct; however, I read another post of yours that indicated it was around 33 pound/hr. (sorry, my keyboard is set to $)

Not on UK salaries, no. Actually at the bottom of the new tracker front end, it has a full derivation of our rates so people can see it's actually pretty low, for Western standards.

Salaries in India are about 1/5 of UK salaries. Obviously I'm not going to just outsource the support system, but there are certain things that could be done and we're gathering data.

According to current votes, I think the impression I get is if we lowered the price we'd just end up charging the same group of people less, rather than increasing business.

May I suggest an alternative monetisation scheme. (I converted the z to an s, just for you)

Ha ha ;).

Do as you are thinking and develop a real cloud server on which people can rely. Charge a bit more monthly and include support in the price for 6, 12 or more months as an optional price strategy. It may provide you with an income stream that you have over-looked. In addition, the benefit to new users would be the ability to focus their efforts and growing their site.

That is a consideration :).


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#76500
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Community saint

I do think you are right. If you lower your paid support pricing, you will just benefit the users who now use your paid support without significantly increasing your revenue.

I retired a few years ago, and have not been into today's thinking; however, I always found it helpful to provide either an all-inclusive service for those who wanted no distractions, or included an a la carte selection for people who were capable of handling their own support.

btw, are my eyes playing ticks on me or is the page background moving?  
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Posted
Rating:
#76501
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btw, are my eyes playing ticks on me or is the page background moving?  

If you recently retired, you probably had a youth in the 60's so our psychedelic code probably brings back memories  :lol:.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#76503
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Community saint

 :lol:  :lol:  :lol:  :lol:  :lol:  :lol:
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Posted
Rating:
#76504
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Community saint

I did not do drugs…really…you do believe me, don't you?  :ninja:
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Posted
Rating:
#76505
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I left it ambiguous enough to be talking about the atmosphere of the period in general ;).


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#76507
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Community saint

 :lol:  :lol:

I was too busy with school, before and after Viet Nam. I figured alcohol was legal so why bother.
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Posted
Rating:
#76553
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Community saint

Chris Graham said

btw, are my eyes playing ticks on me or is the page background moving?  

If you recently retired, you probably had a youth in the 60's so our psychedelic code probably brings back memories  :lol:.

Ha! I knew I wasn't seeing things!  :lol:

If you can remember the 60s you weren't there!  O_o

Steve
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Posted
Rating:
#76609
Avatar

Well-settled

First, let me say I am a big Open Source fan. I am not willing to use any software that is not Open Source. So, ocportal, for me, is in the right place. The trick with all Open Source businesses is to figure out how to pay the bills.

My feeling (which seems to be somewhat confirmed) is that adjusting prices is not the right solution. Instead, I suggest that what is needed (and I think you know this already) is to grow the user base. My feeling is that the percentage of users paying for support will remain the same or even increase as you grow the community.

How? I don't know where ocportal gets marketed today but I am thinking that finding vertical markets where it can be minimally customized and which is not the geek market is where you need to go. For example, it would seem that there are multiple places in the real estate market that would make sense.
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Posted
Rating:
#76613
Avatar

Thanks :)


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#76640
Avatar

Well-settled

Email? Can I get email addresses for you and Robbie? I think we are going to have some conversations that better fit there. I already am having one with Andy Oram.
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Posted
Rating:
#76642
Avatar

Hi Filipe, yep, will email you soon :).


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#76646
Avatar

Honoured member

Hi,

I already used payed support several times, so I voted with the second last answer. But let me say, I'm not a friend of cheap labour. Excellent work deserves an adequate remuneration. So I think this could be a contradiction O_o I wouldn't really spend more money, but could support more features at the same price :) I wouldn't really exclude, that a lower price would have the effect of more smaller donations.

I agree with felipe, it's very important to grow the user base. To reach that in my opinion the most important thing is to improve translations into several languages. So far ocPortal is (almost) fully translated only into Czech, Dutch, Italian and Russian. What about the other languages? I tried to translate it several times into German but failed, because it's so much and partially hard stuff and I'm not really lucky with the launchpad to do this job (but that's another topic I think). What about to fund for the most important languages professional translators? You can't use e.g. let me say an English CMS for a German-speaking community. This was a very important fact to me, to decide using ocPortal last year, because the most important things were already translated :)

Best regards
Falko

ANDROMEDA - Das junge Beobachterforum :)
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