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Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to compo.sr for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.


Lets learn from Mkportal.

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Posted
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#25659 (In Topic #6001)
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Community saint

Right now mkPortal has up on thier main page a message that says.
Please report M1.1 Rc1 bugs

Hello everyone-

Look at the bugtracker forums on the new development site (login required) and you will see that we have fixed many bugs in preparation for the M1.1 final release.

Now is the time to report any bugs that you know about that have not yet been reported there. I think everyone will agree that we want to see the release of M1.1 Final as soon as possible. But first we need to fix as many bugs as possible.

Let's work together for a bug-free M1.1 final release. Go find an unreported bug and post it in the development bugtracker forums.

Thanks.
-=DKC=- …
This is some thing I think we should honestly do as well. I mean there is talk of version 4 yet not all the bugs are worked out with version 3 not to mention it just came out not to long ago.
To a lot of people I have talked to both in PM on here and on other sites and over Im - Some of these people I tried to get to use ocPortal.
Any way what they are saying is it feels like a beta still and is full of bugs.
I know that its a very complex system and is hard to find all the bugs as not every one uses all the features and not every one uses the same features in the same way.
That is why I think we should try and fix all the bugs or problems with 3 before moving on to version 4.
I mean if version 4 comes out in beta and not all the bugs are fixed in version 3 it might scare people away and end up killing ocPortal in the process.
I do not want ocPortal to die, I just want it to work.
I found only one other cms that does what ocPortal does and you can not even download it for free and the price is 500 dollors for the lower priced one.

I should mention I get a lot of comments from peopel I try and get to use this saying.
That its to hard to navigate the cpanel or it takes to long to set up.
I do like the fact I get good comments about being able to run it and use it, unlike when I was usign mkportal in which I got comments like you did not make that your self or you took the easy way out.


Last edit: by amichan

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25667
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I wish these users would report their problems if they are facing them. If problems aren't reported, they can't be fixed. However we can't force this kind of instruction on users, as we only have a limited amount of concentration from each user, and based on prior experience many users are already clearly unwilling to even read our installation tutorial.

ocPortal 4 is not in any way imminent. In fact, nobody should expecting it in anything less than a timescale of years (as per most other software), as all we have done so far is say that it is being worked on. The only time we've jumped a whole version number before was between versions 1 and version 2, and this was at the point where our software was at it's very simplest, so it shouldn't be expected that this would be a release as quick as other smaller ones.

Bugs are being dealt with as they are reported, and bug fixes get applied to our newer code. Starting bug fixes always take priority to starting new features for the new version.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#25673
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Community saint

Ok but I need some of the features in 4 as I have seen you post that that will be included in 4.
I could wait a year to have the gallery working correctly for the people I want to use this, Well going to show those people the fix for that as there was several people who just would not use it Do to empty galleries not showing.

Also I should mention that you have lots of tutorials but as many have told me about them and I told phillip.
They may show you each feature and what it does but not how to use it, which is what people want and expect.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25677
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Between the interface and the tutorials, I believe we do explain how to use our features. If there is a situation where something is not explained, please report it and we'll consider a bug report. What we don't do much is step through things, but this is the philosophy of the current documentation (and we will be changing this with version 4).

If (potential) users are not satisfied with ocPortal, they need to either:
  • cooperate with each other to make addons, as specified by our documentation
  • pay someone to make changes they want (e.g. via rentacoder.com)
  • wait for the new version
  • or not use ocPortal

I won't commit to making the new version fast because:
  • we have released numerous new versions on a fast schedule, and expectations always grow with each new version. Therefore I've no reason to expect a new version will be different
  • regardless of our efforts to improve things, customer numbers have gone down (and continue to go down, even as we fix bugs), so I've no financial ability to invest.
  • personally, I'm getting very tired of constant criticism. We've all been extremely diligent to tackle problems over the years, but recently the level of criticism has (for some reason unknown to me) got extreme. Even though ocPortal is easier to use than ever, is said to be better by those who've looked at our competitors, has more features than ever, more documentation than ever, and not really any less stable than it has been after past releases, the complaints have got more and more angry. ocPortal is incredibly difficult to build, and I get significantly more grief than I get reward.
  • we clearly need to do some significant changes in order to change how ocPortal is structured, if we are to properly react to the feedback we've had. This takes an enormous effort, but we're committed to doing whatever is needed.

In other words, I'm at the point now where the criticism is so extreme and so unactionable, that I'd rather people not use ocPortal than personally hassle me. ocPortal is getting better, users are getting harsher on us. People should only use ocPortal if they think it is right for them. Even if we could take bugs and usability issues out of the picture, each user seems to be demanding more time in support than even a substantially higher licence fee could subsidise. These demands could never be met by documentation, or bug fixes – they are often unique to each user (e.g. me personally tutoring people in CSS or specific template changes).

I want to do whatever I can do to react to feedback, but I'm not willing to make any short-term promises, or undergo further grief – I am now working on a long-term plan to try and have ocPortal turned into a significantly improved kind of system that no CMS have got close to reaching. ocPortal 3 will continue to be fixed, as the top priority, however.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#25679
Avatar

Community saint

I did not ask you to make it fast.
What I want is for people to stop complaining to me about it not working for them and help find bugs thats what this was posted for.
Sure I have been able to get a lot of people to use it and I am even trying to make add ons my self to be people to use it instead of writing my own documents do to people telling me the ones on this site have to much info and non of it is what they needed.

EDIT:
The same Critizium you are getting I am getting as well, which was infact why I posted this.
I want the critizium to stop.
I am probably getting more then you are. I even stopped installing IPB mods to develop addons and themes for this so people will use it.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25680
Avatar

Community saint

This was not meant to add to your gref or mine.
This ws posted for the users to help fix bugs and find them.
We all need to work together to find them.
I am running out of time to hunt them all down my self and I also do not have that much time to make custom changes for all members who ask me how to change some thing.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25686
Avatar

Community saint

Am I trying to hard?
honestly I am almost thinking it would be a good idea to wipe the forum here and start all over so All the bugs that have been reported are gone and not seen by new members.
This is one thing I thought of some time in the best, if I won deal or no deal I would donate part of the winnings to ocPortal.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25691
Avatar

I think you should stop taking responsibility for other people :). People should be responsible for their own problems. That means I'm responsible for ocPortal bugs, you're responsible for your website(s), and other members are responsible for adding stuff they want in ocPortal that isn't there already.
I wouldn't try and get on to quiz shows if I were you, it's just a hidden form of gambling – the prize money comes from phone call costs for those getting on. In fact, I saw something very funny on TV a while ago – some lady phoned up and got on a tacky late-night TV quiz show, and misheard the presenters chatty question, "have you been watching this show long". She answered, "yes, I've tried to get on about 50 times now".

I don't like the idea of wiping the forum. Public life is an unfortunate thing in many ways, because whatever choice one makes, it's "wrong" according to someone. On one hand people could claim our forum is messy, and on the other people could claim  we're "censoring". I'd rather run a balanced policy of archiving topics once major new releases are made.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
Back to the top
 
Posted
Rating:
#25693
Avatar

Community saint

ah ok well just as long as you do not close all old topics like easyipb.
I stopped going there cuz of that.
A question was asked and it took me a while to find the answer and by the time I did the topic was closed so I had to start a new one and post the answer there.
Deal or no deal is complete luck. But every one wins some thing that gets on it. Not sure if you have ever seen it but they have cases full of different amounts of money and at the start you pick on and that is yours to take home but before you can take that home you have to find out what is in it by openin the rest, one by one and then after a few are opened you will get a call from the banker offering to buy your case so you have a coice deal with the banker or no deal and continue opening cases.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25694
Avatar

Community saint

Also I should mention helping people is what I do. I like helping people and making them happy.
Its why I have my ocPower site. Its to help people with ocPortal problems and make themes and add ones, kind of like invisionize and easyibp is for IPB.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25706
Joe
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Honoured member

MKPortal's support team lacks knowledge. You report bugs, and they don't respond or help with your problems. Not to mention they're very rude to their customers. I used to use MKPortal before I switched to ocPortal, because the lack of support. I would seriously not recommend MKPortal. Now for ocPortal, you couldn't ask for a better support team, as your questions are almost always answered within a few minutes, which is great! I do thank the ocPortal team for all of your hard work. :)

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Posted
Rating:
#25707
Avatar

Community saint

yes I know, thats why I stopped using mkportal. Not to mention its been on rc1 for almost a year.
I just liked the message about reporting bugs.

Also I agree on every thing you said. The point of this thread was not to have support like mkportal, gosh no please. It was to report bugs to make a better system so we are not scaring members off or potential buyers.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
Rating:
#25776
Avatar

Community saint

Chris Graham said

regardless of our efforts to improve things, customer numbers have gone down (and continue to go down, even as we fix bugs), so I've no financial ability to invest.

Some how I feel responsible for that.
I mean I am trying to get new people into it and continue to show people how much I care about it.
I think it is all the nagative comments I have posted on this site that have not helped, which was actually why I thought it would be a good idea to clean the forum. How ever I do under stand that that might make things worse by people thinking you censured things. Heck I even left easyipb cuz the main mod deletes any thing he does not agree with or is against the site. Heck Several of my friends have reported him to the owner of that but he is still staff there.

Any way lately I have been looking at hundreds of cms's and found several of them closed down. One closed down do to the owner no longer haveing time. One closed down after some one hacked the site and deleted every thing they said they would leave the support forum open for those who want support if they are still using it, how ever the last post was months ago.
I saw another one that got tired of the constant security holes he kept finding and fixing on a daily basis that he has a message on his site to get a better cms and he does list a few.
I saw some that were down completely and I reported those to hotscripts as thats where I was looking and those have now been removed from hotscripts.
I am only on the 20th page of hotscripts list of cms's I think there is 10 or more per page, I think there is 35 or 36 pages of cms's.
There were some I could not test as they do not work on php5 and thats what I have.
There was one that looked almost like ocPortal except it did not have the left site panel and it had images up next to each zone. It also have more detailed pictures/ icons for the different things like search and that. I mean there was a magnifine glass in the search block.
The reason it looks like ocPortal is it has the logo and then that line that goes under the logo and then slowly curves up and then goes all the way to the right, They have that.
That one cost a lot of money and did not have nearly as many features as ocPortal.
Actually with as many as I have gone though I have not found any that have as many features as ocPortal.
I care for ocPortal very much so I am going to work as hard as I can to make it a great system.
First things in my plans are to make a few add ons.
First add on - is block that shows you page load time and maybe a few other things like the views IP, and isp, sql quers, and any thing else that I can think of. Most places I have seen this on call it mini or quck stats so thats what I will call it. I mean I will call in quck stats.
Next add on will be an AI block.
Affilate block.
arcade
and lots more themes/skins

I will also stop trying to overly spead ocPortal cuz at this time I think I am saying to much and just getting on peapls nerves.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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