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unable to install version 8

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Posted
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#84844 (In Topic #17481)
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Fan in training

open_basedir error?

version 7 will install fine but when trying to update or install fresh I just keep getting this error.

This was using the automatic install version that uses the install.php and data.ocp file. It also happens when upgrading in anyway.

PHP [2] file_exists() [<a href='function.file-exists'>function.file-exists</a>]: open_basedir restriction in effect. File(/home/hideaway/public_html/lang/langs.ini/sources_custom) is not within the allowed path(s): (/home/:/usr/lib/php:/usr/local/lib/php:/tmp)


I don't know what I can do about this.
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Posted
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#84850
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Community saint

Have you looked at this post: View topic: Thanks - ocPortal.com

Seems like it might be related.

Bob
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Posted
Rating:
#84855
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Community saint

I think the problem here is that open_basedir restriction is on at the domain. If this is a shared server, you have to ask E-lief to set this out.


http://digiflash.nl Photo community  (dutch)
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Posted
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#84857
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Fix:
Attachment
sources/files.php
» Download: files.php (14 Kb, 114 downloads so far)


It is a bug actually. Normally in PHP if you accidentally treat a filename as part of a directory path when looking to see if a file exists under it, it just says there is no file underneath. With any open_basedir set, PHP has a fit.


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Posted
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#84869
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Fan in training

This is also in my error log
[06-May-2012 03:45:21 UTC] PHP Fatal error:  Call to undefined function get_translated_text() in /home/hideaway/public_html/sources/zones.php on line 483


Anyway I downloaded the files.php provided, Since the open_basedir error occurs at step 7 I didn't want to get through the install to an error before replacing it, so I put it in the ocp file replacing the existing one.

Now it tells me the ocp file is the wrong version.
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Posted
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#84870
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Now it tells me the ocp file is the wrong version.

You can ignore that, it's just saying the file's been changed.

This is also in my error log
[06-May-2012 03:45:21 UTC] PHP Fatal error:  Call to undefined function get_translated_text() in /home/hideaway/public_html/sources/zones.php on line 483

If something goes wrong at install, it's likely then further unexpected things can happen.


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Posted
Rating:
#84874
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Fan in training

replaced the file after the installer extracted the files, and it still gives me an error and can't continue the install
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Posted
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#84875
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Fan in training

version 7 is available through my cPanel, but no matter how I try to install version 8 it simply won't work.

The host doesn't really have any idea either.
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Posted
Item has a rating of 5 (Liked by Fletch)  
Rating:
#84878
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I'll build a new quick installer for you to try.


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Posted
Rating:
#84881
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Sorry about the messing about. I should have realised the quick installer wouldn't pick up on the file right.

Attached is a new build, built with our normal process. It will claim to be 8.0.0, but actually it has all fixes since 8.0.0 was released.

Attachment
» Download: ocportal_quick_installer-8.0.zip (14 Mb, 111 downloads so far)


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Posted
Rating:
#84894
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Community saint

Chris Graham said

Attached is a new build, built with our normal process. It will claim to be 8.0.0, but actually it has all fixes since 8.0.0 was released.

Attachment
» Download: ocportal_quick_installer-8.0.zip (14 Mb, 111 downloads so far)

Tempting to apply this to bring everything up-to-date. But is there any documentation that shows all patches made since 8.0 release? I though I had seen such a page but cannot find it now.

Bob
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Posted
Item has a rating of 5 (Liked by sholzy)  
Rating:
#84895
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BobS said

Chris Graham said

Attached is a new build, built with our normal process. It will claim to be 8.0.0, but actually it has all fixes since 8.0.0 was released.

Attachment
» Download: ocportal_quick_installer-8.0.zip (14 Mb, 111 downloads so far)

Tempting to apply this to bring everything up-to-date. But is there any documentation that shows all patches made since 8.0 release? I though I had seen such a page but cannot find it now.

Bob


OCD will waste a lot of your time ;).


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  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Item has a rating of 5 (Liked by sholzyLiked by BobS)  
Rating:
#84897
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Just to be clear what I mean there, I don't mean that in a disparaging way… just that if you chase your tail on every little fix, you'll expend a lot of your time doing it, and probably need to ask a lot of questions and create some confusion due to having a non-standard install. I think a patch will be out soon, and that will be far more manageable. I think the only issues I consider notable at the moment are this install issue, and the downloader issue Fletch found (described as an RSS problem).


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Item has a rating of 5 (Liked by BobS)  
Rating:
#84899
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Right, I've finished catching up with things now.

v8.0.0 has proved stable, there were just a couple of bugs:
  • this one, on some servers
  • the downloader, on some servers
(as I thought)

I am going to release what we have here as 8.0.1 but I'm going to recommend existing users happy on 8.0.0 skip this release. I don't want people to waste their own time unless there's a reason to upgrade – there are enough frustrations using such a large platform :lol:. My concern really is making sure it installs smoothly for people.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#84923
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Community saint

Chris Graham said

OCD will waste a lot of your time ;).
I know; it already does. On the plus side everyone says that they have never seen a bachelor's home so clean.  ;)

Bob
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Posted
Rating:
#84924
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Community saint

Seems that release was out very quick. I don't think I am having any problems but it's been less than a day on my live site. I'm going to sit this one out, if possible.
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Posted
Rating:
#84935
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Community saint

Chris Graham said

… but I'm going to recommend existing users happy on 8.0.0 skip this release. I don't want people to waste their own time unless there's a reason to upgrade – there are enough frustrations using such a large platform :lol:

Absolutely not! How else do you think I spice up my retirement days?

Will certainly complain loudly (oh, OK, maybe 'sotto voce'), but if something doesn't play right, I shall mention it here!

 :thumbs:

Take my advice. I'm not using it!

View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal
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Posted
Rating:
#84939
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Community saint

Fletch said

Chris Graham said

… but I'm going to recommend existing users happy on 8.0.0 skip this release. I don't want people to waste their own time unless there's a reason to upgrade – there are enough frustrations using such a large platform :lol:

Absolutely not! How else do you think I spice up my retirement days?

Will certainly complain loudly (oh, OK, maybe 'sotto voce'), but if something doesn't play right, I shall mention it here!

 :thumbs:
I'm hoping we see an 8.1 release before too long with the bug fixes and, at least, the following new features:
Anti-spam/spammer database
Grid layout in cc_embed
Dynamic filtering

Chris will wisely not comment on these and probably wants to hold up any release to availa "upgrade fatigue" but these are the things I am most anxious for.

Bob

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Posted
Rating:
#85133
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Fan in training

I got it setup now using the updated version, but now when trying to remove the main RSS block I just get this

You don't have permission to access /oc/data/block_helper.php on this server.
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Posted
Rating:
#85134
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This could be quite a few things. Nowadays hosts are putting a lot of weird restrictions on things.

Check:
  • The data directory doesn't have group write permission
  • The data directory doesn't have world/everyone write permission
  • The data/block_helper.php file doesn't have group write permission
  • The data/block_helper.php file doesn't have world/everyone write permission

Otherwise ask the host if there is some kind of modsecurity error coming up on this URL.


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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