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Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

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Support ticket

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Posted
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#38788 (In Topic #8715)
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Community saint

Hi,
I know i read about the possibility of adding the support ticket module in V3, but somehow i can't find how.
Would anyone have a clue?
Thx

www.precorp.fr

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Posted
Rating:
#38789
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Community saint

Just found it, it's in the entreprise package, here.
Unzips to several folders.
Do i have to ftp everything to the server, or only the files relating to tickets?

www.precorp.fr

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Posted
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#38792
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Hi,

No you can just upload files relating to tickets.


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Posted
Rating:
#38795
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Community saint

Thx  :thumbs:

www.precorp.fr

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Posted
Rating:
#38798
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Community saint

Error said

Unfortunately a query has failed [SELECT * FROM ocp2_ticket_types ORDER BY ticket_type] [Table '*******_***.ocp2_ticket_types' doesn't exist] (ocPortal version: 3.2.8, PHP version: 4.4.8, URL: /*****/adminzone/pg/admin_tickets/misc/index.php&keep_sessio
n=1545252130)

In a previous topic, Chris said

Before you use the Admin Zone ticket interface, load up the site:ticket module once, to force it to install itself.
"load up" the module… how do you do that??  :$

Edit:
Solved.
(Made menu entry pointing to site:ticket entry point. Clicked link. Works fine.)


Last edit: by moimaim

www.precorp.fr

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