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Special characters in comments issue

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Posted
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#94622 (In Topic #18859)
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Fan in action

So I'm running this baking website using OCPortal (with great satisfaction, I might add). But I've run into a problem regarding the comments to my posts:

The website is in Danish, though I haven't translated it.
I can write Danish in in the forum and all over the website, except from the comments. When a user comments on a recipe or whatever, it shows up as weird characters replacing the letters 'Æ', 'Ø' and 'Å', and also 'É'

Example from my latest comment:

"Dejligt at høre! Det er altid rart at høre hvordan andre bruger denne opskrift.

Godt at du kunne bruge mullerne. Det er hÃ¥rdt, men bestemt det værd 

God idé med engangshandsker. Så slipper man for meget af griseriet."

 

I highlighted the weird characters. It happens to everyone who comments, so I am assuming that it's something wrong with the settings of the portal?

 

Any help I can get will be greatly appreciated. Thank you in advance :)

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Posted
Rating:
#94625
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Hi,

Admin Zone > Style > Translate/re-phrase the software. Select Language File as 'global' and 'Choose'. Change 'charset' to 'utf-8'.


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Posted
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#94626
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Chris Graham said

Hi,

Admin Zone > Style > Translate/re-phrase the software. Select Language File as 'global' and 'Choose'. Change 'charset' to 'utf-8'.


​It didn't work.
I got a bailout error message, and so I changed it back.


Last edit: by Leoness
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Posted
Rating:
#94629
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Try changing it again, but after doing it go into http://yoursite/upgrader.php and clear the cache from in there. I think that will clear the bail out error.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#94630
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Fan in action

Chris Graham said

Try changing it again, but after doing it go into http://yoursite/upgrader.php and clear the cache from in there. I think that will clear the bail out error.

Thank you. That worked.
But now the characters in my links in the menu are messed up (in the block that shows the 10 latest additions to the catalogue), as well as a couple of other places (minor).

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Posted
Rating:
#94631
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Now that the character set is changed, the encoding of some symbols has changed. If you don't have too much content, you can just edit it to fix it.


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  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#94632
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Fan in action

Chris Graham said

Now that the character set is changed, the encoding of some symbols has changed. If you don't have too much content, you can just edit it to fix it.
Ok. That makes sense.

But I can't change the title of my catalogue entries to the right characters.

N�ddemarengs is supposed to be Nøddemarengs
but editing it makes no difference.

Any suggestions?

Edit: And now I cant make any posts to the site without getting a bailout.


Last edit: by Leoness
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Posted
Rating:
#94635
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Hi,

Strange, I'm happy to take a look, but I'll need site access. Please open a bug report ticket:

Add a new support ticket - ocPortal.com


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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