HTML Logo by World Wide Web Consortium ( Click to learn more about our commitment to accessibility and standards.

Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.

[SOLVED] PHP [8] Undefined variable: ftp_username

Login / Search

 [ Join | More ]
 Add topic 
#48176 (In Topic #10542)

Fan in training

Getting error in install step 4

Hello guys I'm new to this portal and find its features absolutely amazing. I'm trying to do a manual install and have set all the file permissions, but when I reach step 4 in the installation it comes up with the error below. I would really like some help with this. I have tried the automatic installation, but it gave me the same error.

An error has occurred

PHP [8] Undefined variable: ftp_username

Here is the stack trace:

Fatal error: Call to undefined function get_value() in /mounted-storage/home54a/sub009/sc36137-ZXMQ/my.domain/sourc
on line 498

Last edit: by Syrling
Back to the top

Hi Syrling,

You've found quite a strange bug that is affecting your server. Is it alright if I ask you to make a manual file edit?

A line of install.php needs changing from:


      if ($u_info!==false) $ftp_username=$u_info['name'];


      if ($u_info!==false) $ftp_username=$u_info['name']; else $ftp_username='';

You can make the change using a search-and-replace if you like as the line only appears once in the file.

Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
Back to the top

Fan in training

Fantastic Chris.
I did the edit and the install went smooth. Thank you so much. I can't wait to get into setting up this portal
Back to the top
1 guests and 0 members have just viewed this: None
Control functions:

Quick reply   Contract

Your name:
Your message: