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Server time-outs since upgrade.

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Posted
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#103025 (In Topic #20179)
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I am getting frequent and spotty page load time-outs, on my OCP sites, since the last update. it's a 500 server error:
---------------

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.


Apache Server at www.bookoftheories.com Port 80
-------------------------
 
And happens most often when trying to go into the admin sections...I looked at the back end error logs, and get this:

[Thu Apr 24 09:41:34 2014] [10010992] [fcgid:warn] [client 173.89.176.242:59496] mod_fcgid: read data timeout in 120 seconds
[Thu Apr 24 09:41:34 2014] [10010992] [core:error] [client 173.89.176.242:59496] End of script output before headers: index.php
[Thu Apr 24 09:47:36 2014] [10010992] [fcgid:warn] [client 173.89.176.242:59577] mod_fcgid: read data timeout in 120 seconds, referer http://www.spacomics.com/start.htm
[Thu Apr 24 09:47:36 2014] [10010992] [core:error] [client 173.89.176.242:59577] End of script output before headers: index.php, referer http://www.spacomics.com/start.htm
[Thu Apr 24 09:50:03 2014] [10010992] [fcgid:warn] [client 173.89.176.242:59599] mod_fcgid: read data timeout in 120 seconds
[Thu Apr 24 09:50:03 2014] [10010992] [core:error] [client 173.89.176.242:59599] End of script output before headers: index.php
[Thu Apr 24 10:02:53 2014] [10010992] [fcgid:warn] [client 173.89.176.242:59734] mod_fcgid: read data timeout in 120 seconds, referer http://www.spacomics.com/start.htm
[Thu Apr 24 10:02:53 2014] [10010992] [core:error] [client 173.89.176.242:59734] End of script output before headers: index.php, referer http://www.spacomics.com/start.htm
[Thu Apr 24 10:05:18 2014] [10010992] [fcgid:warn] [client 173.89.176.242:59750] mod_fcgid: read data timeout in 120 seconds
[Thu Apr 24 10:05:18 2014] [10010992] [core:error] [client 173.89.176.242:59750] End of script output before headers: index.php

so- any help figuring that out so my sites load properly would be greatly appreciated.
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Posted
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#103026
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If you want to open a bug report ticket, I'll take a look.

It looks like a hosting problem, but who knows, I may find some bottleneck.


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Posted
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#103027
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yeah, my hosting people say "everything is good" on the server and it's a software thing, but I tend to agree it's server problem, because it started RIGHT after I renewed a domain name.

I'll start a ticket if I can figure out where to do that…..hmmm….
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