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Problems with install.php

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Posted
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#23485 (In Topic #5671)

Non-joined user

Install.php is copied to server, but I'm unable to run it

Hi all:

I'm trying to do a test with OCPortal after be hacked (old site was mx_portal + phpbb). I made the direct upload from OCportal server (seems correct) but the adress to install.php don't work. Apparently, path is correct (I test putting other php file in the same directory and it works) and permissions are set apparently correct.

I have check via Web Administration (cpanel) that files are on place, but, when I try to execute it (directly in File Administrator in cpanel), I only can see the source code. The other file (a dummy index.php) works properly…

What kind of silly easy thing I'm doing wrong???

thanks in advace. Regards

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Posted
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#23493
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Are you sure it isn't corrupt and has execute permission?

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Posted
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#23544

Non-joined user

Hi: it was a problem of the direct upload, today I make the dowload to my computer, then the upload to the server and it works!!! Thansks…. but now I have a problem in step 3. When I agree the agreement I have the following error page:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@hispacuarela.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. <hr />
Apache/1.3.37 Server at www.hispacuarela.com Port 80
<address />
Any help?? I have search in forum but don't find any problem related with step 3 (that seems to be only a version and forum selection…..)???  ..Perhaps it will be better to try the manual installation
<address />
Thanks in advance for your help. Regards
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Posted
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#23570
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Would it be possible for you to look at the server error log to see if more information is available?

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Posted
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#23583
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Community saint

Fletch

I am getting exactly the same error for a new install  of 3.0.10 on a server that I had 3.0.3 running successfully.

I've checked all the permissions - laboriously - and they've been set correctly.  I don't have access to the server error log. Step 3 just refuses to come up and gives the "Internal Server Error".

Any 'quick-fix' for this one, Phillip?


Take my advice. I'm not using it!

View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal
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Posted
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#23611
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That's really strange, because step 3 does virtually nothing.
It's probably not a coincidence, so if either or both of you would like to start a support ticket about this, Philip or myself will investigate. We'll need temporary FTP details for server access, as we can't reproduce this problem as-of-yet.
If you give us passwords, you must agree to our disclaimer.


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Posted
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#23622
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Community saint

Correction, Chris, it does NOTHING, full stop (said tongue-in-cheek).

Ticket raised and info forwarded.

Take my advice. I'm not using it!

View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal
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Posted
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#23623
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Community saint

I gave you access to my server well chris any way and I trust him and do not have any thing on there to hide. I am happy that he fixed it.
O I just read that disclammer and found you do not put any back doors. I remember once when I was helping at one site that uses IPB and I could not fix it. The owner of the site sent in a support ticket to IPB and they got in to his site with out him giveing them acess, then again he was hosted with them. But the account that it said they were using did not exist in the members list. I mean you could see an admin account logged in that was not on the members list.

I think this is only on ipb sites hosted with ipb and I think they removed that back door account for security reasons.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
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#23749
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Thanks Fletch, I have your info and can now see the problem. Now that I have a test environment, it should be easily fixed. Stand by...


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
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Posted
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#23750
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I don't know whether to laugh or cry, but I've found the problem ;).

The licence is shown on step 2, and posted (incidently, for no good reason) to step 3. Fletch's server has (we've noticed this before) some crazy filtering system that causes 'Internal Error' messages when it finds something "suspicious".

Well, I narrowed down the text posted (by cutting out sections until the problem went away) through from the licence to the following:
alter notices from header

That looks very much like SQL - so now I know that Fletch's server is trying to protect against SQL injection hacks, by filtering out "anything that looks like SQL" from the input requests. Now it's obviously ludicrous that our licence "looks like SQL" because it is nothing of the sort.

What I've done is I've modified our installer to not post the licence through. This "fixes" the problem but ultimately is only a workaround for a crazy server. I'd seriously complain to your webhost Fletch because this filtering has:
  • caused spurious chat problems
  • stopped you editing Comcode pages properly
  • caused you difficulty installing
At the very least the system should try and give a decent error message, or log something somewhere.

I would imagine our Guest friend has a similar problem, but it may be something else.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#23751
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Community saint

I am glad my host does not have that.
I know that there are a lot of hackers out there that try and put sql injections on your site. Heck IPB kept commong out with updates do to it, well now that they have an anti virus built in updates and these types of hackers has died down a lot.
If a host has this type of feature I would hope they have a way to turn it off or I would switch.

You know what I wonder if this is the problem my friend is having. The one that is going to make skins for it when he gets it isntalled.

I run http://otakuplayground.com and am hopping to make themes and other things for ocportal even though I no longer use it for otakuplayground.com I still love it and feel it could go far with the right help. It needs themes and needs people to advertise for it.
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Posted
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#23778
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Community saint

I've complained to my web hosts (cc'd you on the mail). My recollection is that most of my troubles started about 3 months ago when they upgraded their Apache config to include 'mod_security'. Not a bad thing, indeed I wondered at the time why it hadn't already been included. However, it looks like they've just bolted it on and perhaps haven't set the parameters correctly. Let's see what sort of response I get.

You say you've 'bodged' the installer.  Are you going to send me a copy?

 
:ninja:




Take my advice. I'm not using it!

View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal
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Posted
Rating:
#23790

Non-joined user

Sorry... and Thanks

Hi:

I'm the original Guest.. sorry because I've been days without internet conection.. first of all, I really appreciate your efforts…. I've not the opportunitie to test the new installer, but I will try to do and confirm if all is working now… security automatic controls have frecuently this kind of problem, the price to pay due the attacks and hacks…

thanks a lot for the support, even to a guest that is only doing a test, is a very good point for your software..

regards

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Posted
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#23791
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The new installer hasn't yet been released, but I'll try and get something out today.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#23794
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Here is an unofficial release. It's tagged as 3.0.10, however it actually contains miscellaneous other bug fixes since. We're not yet ready for an official 3.0.11.



Attachment
» Download: quick.zip (10 Mb, 140 downloads so far)


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#23797
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Fan in training

Hi Chris:

I'm the original "Guest", now a new member… the new install script works fine for me.. apparently the problem was the same.. now, I have a ocportal ready to play…

I want to say one more time thank for your help

regards

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Posted
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#23804
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Community saint

Chris,

Tried the new installer, but that failed the acid test.  Can't give you any more info as I gave up in disgust and resorted to the previous manual installation.

That didn't go smoothly either, but after 'talking' to my web hosts I've managed a complete sandbox installation on the other server.

Setting up the sandbox site then proved problematical because my web hosts, despite their assurances that "the problem has been fixed" still haven't managed to get the 'mod_security' module set up correctly. Several calls later, with blow-by-blow explanations of what is going wrong and they seem to have got their act together.

I despair. But I'll keep soldiering on until I remove what is left of my sparsely populated scalp.

 :dry:

Take my advice. I'm not using it!

View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal
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Posted
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#23822
Avatar

Sorry to hear that. :(


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
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  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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