Ocportal speed comparison
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#84328
(In Topic #17430)
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Community saint |
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Community saint |
I have just imported all my posts from a RavenNuke 2.4 site and I am very disappointed with the speed of the OCPortal forum. Both are running on the same server, Apache, MySql and PHP. It is taking as much as 10 seconds to open a forum area and 2 to 5 seconds per post. Surely I must have something wrong here ? The original forum is fast. Any experience as to why things are slow ? I have 24,000 users and 7 years of posts from a busy site. This is really stopping me from taking OCP any further - which is disappointing as I was really getting excited about making use of it. Also you will see another post from me where on an iPad you cannot enter anything in the message box other than emotions of quote/code. Hence why this thread has a nearly blank first post !! Looking forward to understand why my OCP forum is slow !! Cheers Ade |
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ocStaff (admin) |
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Community saint |
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ocStaff (admin) |
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Community saint |
Well I thought that I would have one last check before turning in. The first forum access took 45 seconds, in fact accessing any of the forums the first time takes from 5 to 45 seconds. Going to the admin zone took 10 seconds and then it sped up. As a comparison the Nuke site on the same machine ,DB etc still has almost instant access. Please can I have some help to understand what is going on with OCP during the delay ? Cheers Ade |
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Community saint |
Really need to understand what is going on before I can take this much further. Cheers Ade |
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ocStaff (admin) |
Last edit: by Chris Graham
If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
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Community saint |
We are using HostGator on a dedicated VPS. RavenNuke is nice and fast on it. So you are saying you would want paying to tell me why OCPortal on the same server is slow to respond sometimes ? Not a great way to get people to adopt OCPortal. |
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ocStaff (admin) |
If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
The VPS is working very well for our Nuke site and yet your first port of call is to blame the VPS rather than an OCP issue. Can you or someone else in the community help with this ? |
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ocStaff (admin) |
However, in some cases, the cost of investigating an issue like this can be very high. When your server environment is more likely to be the culprit, rather than an issue with ocPortal itself, you must understand that we can't just jump in with two feet. It could lead to hours of investigation. If you hired us via our commercial support services, and we found a bug, we would not charge you, but we just can't afford to freely investigate every issue unless we think we're likely to find a bug.
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ocStaff (admin) |
My understanding of VPS architectures is that, while VPSs are capped so one site can't take down other VPSs, if multiple other site's are even moderately intensive it could greatly reduce your performance, pushing you to the equivalent of having an extremely slow CPU – which might be fine for phpNuke if it doesn't do much in terms of data processing. But I couldn't say that without doing extensive benchmarking, hence the hours. People buy web hosting based on price. That's how the game works, and web hosts therefore really slice their resources very thin to compete. Almost every time I have run a performance review in the past I've seen the host have some aspect of performance really saturated (whatever aspect that is, e.g. memory, CPU, disk, bandwidth). I'm afraid we can't police them, but we do recommend one web host we have seen to be good. If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
I know it's frustrating when things work fine for one piece of software but not for another on the same server, but one has to factor in what each software offers and the potential trade-off in the performance profile. One suggestion, though, is to make sure you disable any add-ons or features you really do not need at this time. These could be consuming resources for which you are gaining nothing back. Bob |
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Community saint |
In parallel to asking you for help, I got on to Host Gator. To begin with I got all the basic check stuff from them, which did improve the database performance - i.e. moving more operations to RAM rather than disk (and I guess writing to disk at a slower rate when it does not effect the responsiveness to the user). This got Nuke running much better, but still OCPortal had issues :-( However today was a break through when they admitted that another VPS on the same server was hogging disk IO and this has been stopped - wow what a difference - OCPortal is now nice and responsive :-) Does show that the first access to an OCPortal forum with 23,000 plus posts in it is quite disk intensive !! This will probably end in us moving our site to a dedicated server. Cheers, Ade |
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Community saint |
Cheers, Ade |
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ocStaff (admin) |
 . Yes, ocPortal does use the disk quite a lot. It's a function of the modularity - lots of different files.
If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
I consider myself lucky today considering where Magento has ultimately landed. But I hope you find ocPortal to be a much more successful experiment. Bob |
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