View topic: [Resolved with upgrade!] Addon uninstall errors

To	× pt	For
Chris Graham	10	Sup…
temp1024	80	Sup…
curtisbrew	50	Hel…
Fletch	500	Sup…
Fletch	100	The…
Duck	200	Pro…
Fletch	100	The…
Chris Graham	100	Hel…
Fletch	100	The…
Fletch	100	The…

Rishi Saravanan	44,540
BobS	24,825
Fletch	24,348
Jean	19,312
amichan	16,801

Posted 28 June 2011, 4:09 AM

Rating:

#71214 (In Topic #15016)

sholzy

Community saint

Hi all,
While trying to un-install a few addons, I get this error:

Cannot add xxxx/xxxx/xxxx/xxxx to the archive twice. Archives need to be completely rebuilt to replace a file.

(xxxx = depends on which addon I was trying to un-install.)

If I try a bulk un-install I don't get this error, but going back to the addon list, those addons are still there.

So, I guess what I need to know is, how do I rebuild the archives, and why does this happen?

Thanks!

Steve

Last edit: 09 July 2011, 11:20 AM by sholzy

Steve

Posted 28 June 2011, 4:27 PM

Rating:

#71231

Chris Graham

ocStaff (admin)

I think this problem has been reported elsewhere too (but from a different angle). We just did some testing and I think we have already fixed it for 7.1.1.

Become a fan of ocPortal on Facebook or add me as a friend.

Was I helpful?

If not, please let us know how we can do better (please make suggestions that are economically viable and scalable, not just requests to do more for free).
If so, please let others know about ocPortal whenever you see the opportunity.

Follow me on Twitter

This information has not loaded yet. It will be generated in the background, please come back later.

If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource.

Posted 28 June 2011, 11:38 PM

Rating:

#71275

sholzy

Community saint

Excellent! Any projected release date? Or a work-around for for the bug?

Steve

Posted 29 June 2011, 2:16 AM

Rating:

#71295

Chris Graham

ocStaff (admin)

It may be the 29th ('tomorrow' for me except it is 2am here so technically it is 'today'). If not, at least by the end of the weekend.

Become a fan of ocPortal on Facebook or add me as a friend.

Was I helpful?

If not, please let us know how we can do better (please make suggestions that are economically viable and scalable, not just requests to do more for free).
If so, please let others know about ocPortal whenever you see the opportunity.

Follow me on Twitter

This information has not loaded yet. It will be generated in the background, please come back later.

Posted 29 June 2011, 2:23 AM

Rating:

#71297

BobS

Community saint

Chris, honestly, when do you sleep? You are unbelievable.

Bob

Posted 29 June 2011, 2:43 AM

Rating:

#71299

sholzy

Community saint

I think I read a memo saying he would sleep only after ocPortal is bug free and every website is using it. O_o

Steve

Posted 29 June 2011, 2:53 AM

Rating:

#71302

BobS

Community saint

No one ever accused Chris of a lack of ambition.

Bob

Posted 29 June 2011, 12:00 PM

Rating:

#71315

Robbie Goacher

ocStaff (admin)

BobS said

Chris, honestly, when do you sleep? You are unbelievable.

Bob

We tend to just plug him into the mains.

Like ocPortal on Facebook:

Posted 29 June 2011, 3:04 PM

Rating:

#71317

BobS

Community saint

So I was right before - he is an automaton.

Honestly, the support and development for ocPortal is excellent. Kudos to all of you.

Bob

Posted 29 June 2011, 10:04 PM

Rating:

#71320

sholzy

Community saint

So, that's where the Disney automaton escapee disappeared to. :thumbs:

I agree, ocPortal support and dev is great! And, as I'm learning, so are the other members on here. :thumbs:

Steve

Posted 29 June 2011, 10:20 PM

Rating:

#71322

BobS

Community saint

I think he's trying to wrap up 7.1.1 for release in the next few days.

Bob

Posted 02 July 2011, 1:37 AM

Rating:

#71457

sholzy

Community saint

Just a follow up…

I just finished upgrading to 7.1.1. The un-install errors are gone! But, unfortunately, the un-install didn't work (bulk or single). :'(

How can I verify that these addons are actually there? And if not there, how can I manually remove the entry to reflect the actual condition?

Steve

Posted 02 July 2011, 1:52 AM

Rating:

#71458

sholzy

Community saint

I think I we have another bug…

Using the check boxes and uninstall button, uninstalling does not work. Uninstalling individually by using the red X does work.

Last edit: 02 July 2011, 9:15 AM by sholzy

Steve

Posted 02 July 2011, 1:58 AM

Rating:

#71459

sholzy

Community saint

Installing works as expected! :thumbs:

Steve

Posted 04 July 2011, 2:23 PM

Rating:

#71555

Chris Graham

ocStaff (admin)

Okay, sounds like you are no longer blocked by this. I just did a test and found two issues:

The authors addon counts authors in the admin menus, and complains if the table is missing (7.1.1 was meant to make it less sensitive – but we accidentally missed it for the authors addon).
There's a bug where modules in the 'site' zone don't auto-install with the install of the addon if the "Single public zone" option is on.

These issues worked together to make re-adding the authors addon problematic.
Regarding problems uninstalling, that could be due to some previous corruption of the packages in earlier bugs so if it's no longer an issue for you we'll ignore that.

Become a fan of ocPortal on Facebook or add me as a friend.

Was I helpful?

If not, please let us know how we can do better (please make suggestions that are economically viable and scalable, not just requests to do more for free).
If so, please let others know about ocPortal whenever you see the opportunity.

Follow me on Twitter

This information has not loaded yet. It will be generated in the background, please come back later.

Posted 05 July 2011, 1:25 AM

Rating:

#71570

sholzy

Community saint

In an unrelated problem, I screwed a few things up and did a clean install yesterday.

In the next few days I'll visit the addon page and try a few installs and uninstalls, both bulk and individual, and report back since I now have a clean slate to work with.

Thanks, Chris, for the feedback!

Steve

Posted 09 July 2011, 11:18 AM

Rating:

#71673

sholzy

Community saint

Just to update this thread…

I finally got around to to testing the addons uninstall problem, and can report all is working correctly with both bulk and individual install and deletes.

Steve