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Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to compo.sr for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.


losspassord

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Posted
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#107061 (In Topic #20867)
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Fan in training

error

lostpassword page=" I created lostpassword page and then when it tries to go to step two = This member is in a usergroup which is protected from passwords resets, for a higher level of security. If you have lost access to an admin account, see the software's "Disaster recovery" tutorial for lower-level ways to get back in.

the users were both normal signed it and I tried both their usernames and emails and received the same error
Regards,
Tom


The the t 
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Posted
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#107070
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Community saint

An issue with password reset has just been fixed on the tracker, and it seems IP validation being turned it was causing a conflict. Try installing the Hotfix, it might resolve the issue. If not, then maybe this is a similar issue with the group setting and if so, it will probably be rolled into that Hotfix. If you have any error messages or additional info, post on that tracker issue as it sounds like a very similar issue.


Last edit: by KingBast
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Posted
Item has a rating of 5 (Liked by KingBast)  
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#107071
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I don't think it's anything to do with a bug, I think it's exactly as the error message says.


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Posted
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#107074
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Community saint

Well you know what you're talking about and I don't, so that makes sense :) I do get it right occasionally, there is hope for me yet…
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