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Install process sticks on Stage 5 ftp file transfer

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Posted
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#59258 (In Topic #12899)
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Fan in training

I'm trying to run the ocportal install process on my remote hosting service.

I get through to the stage 5 screen but then it usually bombs out after the 2nd or 3rd block of files have been transferred. In the most recent attempt the ocportal install process reported the following error…

ftp_put() [<a href='function.ftp-put'>function.ftp-put</a>]: Connecting to port 47065

I've tried reducing the block size to as low as 100 and it still fails.

Any ideas?
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Posted
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#59271
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Fan in training

is somebody going to respond to my question??
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Posted
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#59276
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Please try the manual installation package instead, it looks like there is a problem on your server.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
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Posted
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#59312
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Fan in training

I've just run a manual install, using ftp to move 4,110 files to my hosting site. Now when I run the 'install.php' app I get the following message…

       —oOo—

There are 1,890 missing ocPortal files that need to be uploaded:

sources/hooks/systems/trackback/polls.php
sources/hooks/systems/trackback/videos.php
….
…..

There are 316 corrupt ocPortal files that need to be uploaded:

data/sounds/error.mp3
data/sounds/f.wav

       —oOo—

What's going wrong?
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Posted
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#59322
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It sounds like your web host has dodgy FTP, corrupting things, likely related to why the quick installer failed. Manually check a few of the listed files are indeed missing or corrupt and I think you'll see they are – and then you'll either need to reupload those files, or complain to the web host.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#59325
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Fan in training

I eventually got the install process to complete by clicking the browser refresh button about a zillion times.

I don't really understand why this is necessary.
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Posted
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#59326
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Community saint

Hey davout,

Just a point of referance, I have installed this software about 3 dozen times, both manually and automatically and the problem that you are experiencing is "NOT" the norm. As Chris said it sounds like your hosting service is having some problems. There are hundreds of settings on a web host server and it is very likely that they have one or more incorrectly set. If you don't have a good experience with them in resolving this I would look elsewhere. There are hundreds of very good hosts to choose from. Here are a few helpful links that I found with a quick Google search. I don't represent any of them:

Rick Henson

OCP 4.3.2 & 5.0.1
PHP 5.2.5
MySQL 5.0.51a
FireFox 3.6.8
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Posted
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#59332
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Fan in training

Perhaps the install process is a little 'blue sky' in its thinking. Things would be improved if you included a preliminary step that tested the environment to see if all the required factors are in place.

The resulting display would advise the user about what factors require change. Your rival 'CMS Made Simple' uses something like this for its own install process.
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Posted
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#59333
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That's exactly what you saw when it said about which files were missing or corrupt. It also runs many other checks, but if they pass it's not flagged up.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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