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#67785 (In Topic #14437)

Fan in training

Cannot Connect to DB

Hi Folks,

I'm having trouble connecting to my DB during the installation. I was wondering if someone could tell me what the proper format is for the database name and the username so it will connect with the DB.

My database name is "admin" so in the installation would I just put "admin" or how it's formatted in MySQL Databases like this: "example_admin"? Same with the username. I've tried several different combinations but none seem to work.

Thanks in advance for the help!
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how it's formatted in MySQL Databases like this: "example_admin"

Like that. Most hosting control panels automatically put a prefix on. From the perspective of anything using MySQL, the whole thing including prefix is required.

We'd need to see more details of the error to help further.

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