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Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to compo.sr for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.


First time user need help with installation

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Posted
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#79855 (In Topic #16232)
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Fan in training

Hi,

We tried to install ocPortal but it showed:

FF:
Content Encoding Error
The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Chrome:
This web page is not available
Error 330 (net: ERR_CONTENT_DECODING_FAILED): Unknown error.

Thanks & regards
John
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Posted
Rating:
#79856
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The first screen of the installer showed this?

Or the first screen of the setup wizard?

Just in Google Chrome?

What method of installation? (quick installer, manual installer, installatron, git, windows app gallery, …)

We'll need at least these specifics please :).


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Posted
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#79857
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Fan in training

Thanks Chris for your prompt reply.

The error message appears the moment we hit http://.../install.php i.e. the first screen of the installer

We tried both quick and manual installation.

It happened in both Firefox and Chrome.

Thanks & regards
John
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Posted
Rating:
#79860
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What kind of server is this? Sounds like some kind of server fault. I wonder what happens if you view the page source, is it blank?


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#79863
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Fan in training

Here's our server configuration:

Linux 2.6.18-028stab093.2
Apache 2.2.3
MySQL 5.0.77
PHP 5.1.6

HDD: 20GB (available)
Memory: 400+ MB (available)

Hmmm… That's weird cos we are able to install Joomla 1.5.20 though…

We'll try again…

Thnx
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Posted
Rating:
#79864
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Fan in training

Found this "Content-Encoding: gzip" in the page header… will try to explore further…

HTTP/1.1 200 OK
Date: Wed, 22 Feb 2012 09:24:02 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Length: 11644
Content-Type: text/html

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Posted
Rating:
#79865
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Fan in training

Now I'm able to view the installation page after disabling accept-encoding in Firefox…
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Posted
Rating:
#79868
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Well done :).

I wouldn't think that our installer would turn on gzip encoding, so I suspect it may be enabled in php.ini and we merely don't disable it. It looks like it is broken somehow, but I've never seen a problem like this one before.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#79914
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Fan in training

Thanks Chris!

We changed the settings in php.ini and just installed ocPortal…

Cheers
John
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