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Unknown database xxx

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#47887 (In Topic #10448)
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The configured database that ocPortal should use is not present on the MySQL server.

How did this happen?

This could happen for a number of reasons:
  1. You have configured ocPortal to use the wrong MySQL database.
  2. The MySQL database you configured has been renamed or removed.
  3. You have moved your website to a new web server and not correctly updated the ocPortal configuration and/or set up your database.

How do I fix it?

If you have just moved/installed your website then you likely entered the wrong database name. Your web hosting control panel likely provides documentation an interface where you can manage your MySQL databases. Note that on some web hosts you enter a database name but it gets given a prefix - if this is the case it should be indicated in the web hosting control panel.
You can edit your configured 'Installation Options'. Call up the '/config_editor.php' script (by URL) and log in to it. You can update your configuration from there.


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