HTML Logo by World Wide Web Consortium ( Click to learn more about our commitment to accessibility and standards.

Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.

Can't connect to MySQL server on xxx

Login / Search

 [ Join | More ]
#47884 (In Topic #10445)

ocPortal cannot connect to the MySQL database.

How did this happen?

It is likely that either:
  1. MySQL is no longer running on the server and needs resetting.
  2. MySQL is intentionally (no longer) running on the server.
  3. Your firewall is blocking the connection between your web server and the MySQL server.

How do I fix it?

If you have just moved/installed your website then you likely entered the wrong database hostname. Your web host, or web hosting control panel, likely provides documentation indicating what the correct setting is.

If the MySQL server you are trying to access is on a different computer network to the web server it is likely you will need to use a different MySQL server. Most physical machines running web servers also run MySQL servers, so it is likely you can use 'localhost' as the MySQL server.

Otherwise, contact your web host.

Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
Back to the top
1 guests and 0 members have just viewed this: None