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Erroneous Users Online IP Information

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Posted
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#111647 (In Topic #22445)
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Honoured member

We're still on ocPortal 9, but was wondering if anyone has seen this behavior before regarding IP addresses on the Users online page under an admin role?



If so, how did you resolve??

Thanks,

F_O
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Posted
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#111648
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What's the error? Some of these ipv6 addresses, and some are not fully stored, but I can't see any errors.


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Posted
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#111649
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The top and bottom ones just started showing up a week or so ago, are you saying that is a normal address and called ipv6 ? Never seen such a thing before...
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Posted
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#111650
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Just looked it up,  ok got it… It's reporting wrong though when you look up a member who is online under ipv6 it pulls up someone else… Will it just take time to catch up/refresh  over time? 
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Posted
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#111653
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Hi,

I'll need to take a closer look. Could you make my username on your site "Chris Graham" admin temporarily?


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Posted
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#111654
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Honoured member

You have three!

I made the one you just created the admin…
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Posted
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#111656
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Hi,

That's fixed now. Old bug in the links, so I just applied the fix for that.

From time to time I cleanup what my Facebook is linked to, and so it kept creating new accounts. I deleted the other ones :).


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  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#111657
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Honoured member

Awesome, thanks!!!

 :thumbs:
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Posted
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#111659
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Honoured member

Chris did the change you made affect site cookies for admins? I keep having to log in any time I want to edit a news article. The message displayed is that I need to enable cookies in my browser, and they are and have been…

I usually have to log in once then can do whatever I want until the session is closed out but it literally is asking me at every point now.
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Posted
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#111660
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No, I just edited a user online template.

I can't think what an ocPortal message about enabling cookies would be.


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  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#111661
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Honoured member

Ok thanks I'll take a screen shot of the issue tomorrow! 
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Posted
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#111663
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Honoured member

Here you go…

First shows the error in the back ground:



(copy address into browser for full size)

Second shows the "loop" of being asked to continue to login in bth in the admin zone either in photos, or when editing news article:



You can recreate using your admin role if you want, you still have it……
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Posted
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#111666
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I see you're using Chrome, so I'll write advice for that.

Try using Incognito mode to login. This doesn't keep any cookies, so if this works it probably suggests your cookies are somehow corrupted. What can sometimes happen is if you log in from different variants of a site domain, e.g. www.whatever.com and whatever.com, you can get cookies from the other domain variant blocking new ones.

If this proves to be the cause you can delete individual cookies in Chrome, or delete all cookies (deleting all is annoying because it'll log you out of all sites, but it's easier to do).


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying Composr on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#111667
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Honoured member

Ok  will do and circle  back with a report! 
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Posted
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#111668
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Honoured member

I cleared out the cookies, and even tried it o n my phone...both are still doing the same thing...asking me to log in over and over at various points of activity in photos and edit of articles.
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Posted
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#111669
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Ok, another possibility is the server has been updated to a buggy version of MySQL which keeps doing internal resets. I doubt it, but I've made a change in case that's true (changed the ocp_sessions table to be a MyISAM table instead of a MEMORY table).

Another possibility is if somehow IP addresses are jumping all over, triggering the security. The start of IPv6 addresses may cause that if somehow they are routing traffic through via some kind of proxy system. I saw you had sessions with both an IPv6 address and an IPv4 address. I changed a setting relating to that now too.


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  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying Composr on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#111670
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Ok I'll test it out again and circle back,  thanks! 
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Posted
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#111671
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Honoured member

Ps can't I just adjust the second login requirement all together and disable it???  Never had to do this at all while tied to the Facebook login  which I don't use anymore… 
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Posted
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#111672
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Florida_Owl said

Ps can't I just adjust the second login requirement all together and disable it???  Never had to do this at all while tied to the Facebook login  which I don't use anymore… 

I don't think there's a restriction stopping you having two active logins. It's just that one possibility is if your IP address is changing around a lot within one login.


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Was I helpful?
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  • If so, please let others know about Composr whenever you see the opportunity or support me on Patreon.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying Composr on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#111673
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Honoured member

I might not have explained that the best… So previously I used the Facebook login and never had the second  password request when working in administration zone at all no matter  what I was doing.  Then when I switched to non Facebook login,  I always got  2nd request for password from the  site as it was a "high security area". No issue with this although it is an additional step.  No what bis going on is multiple  requests throughout administration zone  work.  My  question was can't we just disable the 2nd request when in administration zone for  anyone who is in the  group? Using  a Facebook login never prompts  a 2nd password,  ever.  Does that  make more sense  now?? 
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