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Different email problem - Different website

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Posted
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#65151 (In Topic #14008)
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Fan in action

I'm trying to set up ocportal on a couple of additional websites and have come across a different email error than the one I asked about last week.

this is the error I am receiving now

SMTP authentication not supported (504 5.7.4 Unrecognized authentication type )

Hopefully someone else has come across this error and can help me correct whatever is causing this. I'm on a windows server. I have tried using my website smtp settings and that did not work. I tried using the ocportal smtp and this error is what I get.
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Posted
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#65152
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Try blanking out the SMTP username/password in ocPortal. Hopefully the SMTP server is smart enough to allow mail from the web server without extra authentication.


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Posted
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#65182
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Fan in action

Tried that and still no go Chris.
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Posted
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#65183
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To be honest, if you need to configure anything in ocPortal for email to work, it's a lousy web host for PHP. PHP has it's own mail settings and functionality that ocPortal normally users so if it doesn't work for a script out of the box they're not really supporting PHP.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#65189
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Fan in action

Well I can't disagree with that point.  But since I'm not in a position to change hosts right now, I really appreciate all the help I can get with this problem.
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Posted
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#79107

Non-joined user

i got the same problem.. i even installed my own smtp server and relayed it.. but with no luck???

you need to implement 501 auth code in php script as well.. to make sure!
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Posted
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#79108
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Try the bettermail addon.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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