Critical error - bailing out
The website's first database query (checking the page request is not from a banned IP address) has failed. This almost always means that the database is not set up correctly, which in turns means that either backend database configuration has changed (perhaps the database has been emptied), or the configuration file (info.php) has been incorrectly altered (perhaps to point to an empty database), or you have moved servers and not updated your info.php settings properly or placed your database. It could also mean that the usersubmitban_ip table or config table alone is missing or corrupt, but this is unlikely. As this is an error due to the website's environment being externally altered by unknown means, the website cannot continue to function or solve the problem itself.
Details here are intended only for the website/system-administrator, not for regular website users.
» If you are a regular website user, please let the website staff deal with this problem.
ocProducts maintains full documentation for all procedures and tools. These may be found on the ocPortal website . If you are unable to easily solve this problem, we may be contacted from our website and can help resolve it for you.
Does anyone have any ideas on how to fix this or even how it can happen without anyone altering the files?