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Critical error - bailing out in the backup!

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#60430 (In Topic #13125)


somthing know wat is this error? im tryng to do a backup, but the result is this error. I was looking in the forum and dont found it…..

Critical error - bailing out

The website's first database query (checking the page request is not from a banned IP address) has failed. This almost always means that the database is not set up correctly, which in turns means that either backend database configuration has changed (perhaps the database has been emptied), or the configuration file (info.php) has been incorrectly altered (perhaps to point to an empty database), or you have moved servers and not updated your info.php settings properly or placed your database. It could also mean that the usersubmitban_ip table or config table alone is missing or corrupt, but this is unlikely. As this is an error due to the website's environment being externally altered by unknown means, the website cannot continue to function or solve the problem itself.
Details here are intended only for the website/system-administrator, not for regular website users.
If you are a regular website user, please let the website staff deal with this problem.

Depending on the error, and only if the website installation finished, you may need to edit the installation options (the info.php file).
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Backup tutorial said

It is important to test the ocPortal backups actually work from time to time. Do this on a different server (or at least a different directory and a different database), so as not to overwrite your site from the backup. You will need to edit the info.php file if database details are different.

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