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Critical Error Add-On issue with upgrading to 8.1.2

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Posted
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#88593 (In Topic #17941)
The Cube Guy
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Fan in action

sort of reminds me of when I bailed out of a plane the first time, that was critical too

Hi all,
I upgraded to 8.1.2 with no issues except the last Manage Add-Ons Error Correction button (I had 1 Add-On that needed fixing).  When I click on this, I recieve this error...

Critical error – bailing out

This is an error that has been elevated to critical error status because it occurred during the primary error mechanism reporting system itself (possibly due to it occuring within the standard output framework). It may be masking a secondary error that occurred before this, but was never output - if so, it is likely strongly related to this one, thus fixing this will fix the other.
Unfortunately a query has failed [SELECT COUNT(*) FROM oc_invoices WHERE (i_member_id=5) LIMIT 1] [Table 'thecube_users.oc_invoices' doesn't exist] (version: 8.1.2, PHP version: 5.3.13, URL: /cubeuser/adminzone/index.php?page=login&type=login&keep_safe_mode=1)

Stack trace…

File -> '/home/thecube/public_html/cubeuser/sources/failure.php'
Line -> 689
Function -> 'die_html_trace'
Args -> array

File -> '/home/thecube/public_html/cubeuser/sources/global2.php'
Line -> 985
Function -> '_fatal_exit'
Args -> array

File -> '/home/thecube/public_html/cubeuser/sources/database/mysql.php'
Line -> 245
Function -> 'fatal_exit'
Args -> array

File -> '/home/thecube/public_html/cubeuser/sources/database.php'
Line -> 1068
Function -> 'db_query'
Class -> 'Database_Static_mysql'
Object -> Database_Static_mysql::__set_state(array( ))
Type -> '->'
Args -> array ( 0 => 'SELECT COUNT(*) FROM oc_invoices WHERE (i_member_id=5) ', 1 => array ( 0 => NULL, 1 => 'thecube_users', ), 2 => 1, 3 => NULL, 4 => false, 5 => false, 6 => false, 7 => false, )

File -> '/home/thecube/public_html/cubeuser/sources/database.php'
Line -> 912
Function -> '_query'
Class -> 'database_driver'
Object -> database_driver::__set_state(array( 'table_prefix' => 'oc_', 'connection_read' => array ( 0 => NULL, 1 => 'thecube_users', ), 'connection_write' => array ( 0 => NULL, 1 => 'thecube_users', ), 'text_lookup_original_cache' => array ( 427 => '', 428 => '', 48 => 'Champion', 49 => 'Champion Member', 1342409452 => '', 1342409453 => '', 34 => 'Administrators', 35 => 'Site director', 8 => 'Admin Zone', 2 => 'Admin Zone', 7 => 'Your Self Cube Home Page', 11 => 'Content Management', 13 => 'Forums', 1342409739 => 'Game Zone for Self Cube Users', 9 => 'Site', 1 => 'Your Self Cube Community', 5 => 'Content Management', 12 => 'Forum', 1342409740 => '', 4 => 'Your Self Cube Community', ), 'text_lookup_cache' => array ( 427 => '', 428 => '', 48 => '', 49 => '', 1342409452 => '', 1342409453 => '', 34 => '', 35 => '', 8 => '', 2 => '', 7 => '', 11 => '', 13 => '', 1342409739 => '', 9 => '', 1 => '', 5 => '', 12 => '', 1342409740 => '', 4 => '', ), 'table_exists_cache' => array ( ), 'static_ob' => Database_Static_mysql::__set_state(array( )), ))
Type -> '->'
Args -> array ( 0 => 'SELECT COUNT(*) FROM oc_invoices WHERE (i_member_id=5) ', 1 => 1, 2 => NULL, 3 => false, 4 => false, 5 => array ( ), 6 => '', )

File -> '/home/thecube/public_html/cubeuser/sources/database.php'
Line -> 582
Function -> 'query_select'
Class -> 'database_driver'
Object -> database_driver::__set_state(array( 'table_prefix' => 'oc_', 'connection_read' => array ( 0 => NULL, 1 => 'thecube_users', ), 'connection_write' => array ( 0 => NULL, 1 => 'thecube_users', ), 'text_lookup_original_cache' => array ( 427 => '', 428 => '', 48 => 'Champion', 49 => 'Champion Member', 1342409452 => '', 1342409453 => '', 34 => 'Administrators', 35 => 'Site director', 8 => 'Admin Zone', 2 => 'Admin Zone', 7 => 'Your Self Cube Home Page', 11 => 'Content Management', 13 => 'Forums', 1342409739 => 'Game Zone for Self Cube Users', 9 => 'Site', 1 => 'Your Self Cube Community', 5 => 'Content Management', 12 => 'Forum', 1342409740 => '', 4 => 'Your Self Cube Community', ), 'text_lookup_cache' => array ( 427 => '', 428 => '', 48 => '', 49 => '', 1342409452 => '', 1342409453 => '', 34 => '', 35 => '', 8 => '', 2 => '', 7 => '', 11 => '', 13 => '', 1342409739 => '', 9 => '', 1 => '', 5 => '', 12 => '', 1342409740 => '', 4 => '', ), 'table_exists_cache' => array ( ), 'static_ob' => Database_Static_mysql::__set_state(array( )), ))
Type -> '->'
Args -> array ( 0 => 'invoices', 1 => array ( 0 => 'COUNT(*)', ), 2 => array ( 'i_member_id' => 5, ), 3 => '', 4 => 1, 5 => NULL, )

File -> '/home/thecube/public_html/cubeuser/sources/blocks/main_sitemap.php(122) : eval()\'d code'
Line -> 28
Function -> 'query_value'
Class -> 'database_driver'
Object -> database_driver::__set_state(array( 'table_prefix' => 'oc_', 'connection_read' => array ( 0 => NULL, 1 => 'thecube_users', ), 'connection_write' => array ( 0 => NULL, 1 => 'thecube_users', ), 'text_lookup_original_cache' => array ( 427 => '', 428 => '', 48 => 'Champion', 49 => 'Champion Member', 1342409452 => '', 1342409453 => '', 34 => 'Administrators', 35 => 'Site director', 8 => 'Admin Zone', 2 => 'Admin Zone', 7 => 'Your Self Cube Home Page', 11 => 'Content Management', 13 => 'Forums', 1342409739 => 'Game Zone for Self Cube Users', 9 => 'Site', 1 => 'Your Self Cube Community', 5 => 'Content Management', 12 => 'Forum', 1342409740 => '', 4 => 'Your Self Cube Community', ), 'text_lookup_cache' => array ( 427 => '', 428 => '', 48 => '', 49 => '', 1342409452 => '', 1342409453 => '', 34 => '', 35 => '', 8 => '', 2 => '', 7 => '', 11 => '', 13 => '', 1342409739 => '', 9 => '', 1 => '', 5 => '', 12 => '', 1342409740 => '', 4 => '', ), 'table_exists_cache' => array ( ), 'static_ob' => Database_Static_mysql::__set_state(array( )), ))
Type -> '->'
Args -> array ( 0 => 'invoices', 1 => 'COUNT(*)', 2 => array ( 'i_member_id' => 5, ), )

File -> '/home/thecube/public_html/cubeuser/sources/blocks/main_sitemap.php(122) : eval()\'d code'
Line -> 29
Function -> 'get_entry_pointsinvoices53869_54'
Args -> array ( )

File -> '/home/thecube/public_html/cubeuser/sources/blocks/main_sitemap.php'
Line -> 122
Function -> 'eval'

File -> '/home/thecube/public_html/cubeuser/sources/zones.php'
Line -> 704
Function -> 'run'
Class -> 'Block_main_sitemap'
Object -> Block_main_sitemap::__set_state(array( ))
Type -> '->'
Args -> array ( 0 => array ( 'block' => 'main_sitemap', 'quick_cache' => '1', ), )

File -> '/home/thecube/public_html/cubeuser/sources/tempcode.php'
Line -> 746
Function -> 'do_block'
Args -> array ( 0 => 'main_sitemap', 1 => array ( 'block' => 'main_sitemap', 'quick_cache' => '1', ), )

File -> '/home/thecube/public_html/cubeuser/sources/tempcode.php'
Line -> 1023
Function -> 'handle_symbol_preprocessing'
Args -> array

File -> '/home/thecube/public_html/cubeuser/sources/support.php'
Line -> 591
Function -> 'handle_symbol_preprocessing'
Class -> 'ocp_tempcode'
Object -> object
Type -> '->'
Args -> array ( )

File -> '/home/thecube/public_html/cubeuser/sources/failure.php'
Line -> 321
Function -> 'globalise'
Args -> array

File -> '/home/thecube/public_html/cubeuser/sources/global2.php'
Line -> 945
Function -> '_generic_exit'
Args -> array

File -> '/home/thecube/public_html/cubeuser/sources/global2.php'
Line -> 429
Function -> 'warn_exit'
Args -> array

Function -> 'init__global2'
Args -> array ( )

File -> '/home/thecube/public_html/cubeuser/sources/global.php'
Line -> 318
Function -> 'call_user_func'
Args -> array ( 0 => 'init__global2', )

File -> '/home/thecube/public_html/cubeuser/sources/global.php'
Line -> 555
Function -> 'require_code'
Args -> array ( 0 => 'global2', )

File -> '/home/thecube/public_html/cubeuser/adminzone/index.php'
Line -> 48
Args -> array ( 0 => '/home/thecube/public_html/cubeuser/sources/global.php', )
Function -> 'require'

Details here are intended only for the website/system-administrator, not for regular website users.
» If you are a regular website user, please let the website staff deal with this problem. 

I am not sure what to do here, any ideas?
Thanks,
Maurice
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Posted
Rating:
#88595
The Cube Guy
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Fan in action
Yup, just checked, entire site is down…. www.theselfcube.com/cubeuser  :o

Maurice
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Posted
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#88596
The Cube Guy
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Fan in action
No Safe Mode either...
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Posted
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#88597
Chris Graham
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ocStaff (admin)
Did you upgrade via manually extracting the addon TAR? This isn't the preferred way as the it will put updated files for addons that might not be installed.

Looks like you don't have eCommerce installed, but the following file got extracted:

site/pages/modules/invoices.php

The integrity check in the upgrader should tell you what other files you might have that relate to addons that aren't installed and help you delete them.


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Posted
Rating:
#88601
The Cube Guy
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Fan in action
Nope, I did the entire upgrade via the desginated Upgrade Installation specs.  And the Integrity Scan  and the "Do Database Upgrade" returned no errors.  And no, I did not have eCommerce installed.

All went well until the after upgrade Login…

O.K., I ran both the Integrity Check and the Database upgrade again and all it O.K. now.  I will check the links and screens and make sure all is good, but looks good so far.

I also removed the eCommerce and Shopping Add-Ons as I don't need them… yet.

Are there other integrity  and data checks I can do from within ocPortal?

Thanks,
Maurice
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Posted
Rating:
#88604
The Cube Guy
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Fan in action
Also, now when I try to access my admin or superuser accounts Profile, I only get a little red box for Posts, Points, Blog, Friends, Inbox & Edit.  I cannot access or view these screens.  I had to refresh the screen in order to get the screens to show.  

Maurice
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Posted
Rating:
#88614
Chris Graham
Avatar

ocStaff (admin)

The Cube Guy said

Nope, I did the entire upgrade via the desginated Upgrade Installation specs.  And the Integrity Scan  and the "Do Database Upgrade" returned no errors.  And no, I did not have eCommerce installed.

All went well until the after upgrade Login…

O.K., I ran both the Integrity Check and the Database upgrade again and all it O.K. now.  I will check the links and screens and make sure all is good, but looks good so far.

I also removed the eCommerce and Shopping Add-Ons as I don't need them… yet.

Are there other integrity  and data checks I can do from within ocPortal?

Thanks,
Maurice

Strange, this doesn't normally happen. Please report if you get similar problems in the future.


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If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource.
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Posted
Rating:
#88615
Chris Graham
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ocStaff (admin)

The Cube Guy said

Also, now when I try to access my admin or superuser accounts Profile, I only get a little red box for Posts, Points, Blog, Friends, Inbox & Edit.  I cannot access or view these screens.  I had to refresh the screen in order to get the screens to show.  

Maurice

Does this keep happening? If so, could you attach a screenshot. Profiles were rewritten to use AJAX to load tabs to save memory (to stop it all loading at once).


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If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource.
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Posted
Rating:
#88631
The Cube Guy
Avatar

Fan in action
Hi Chris,

Seems to be OK now and the red box looks like a page loading icon.  The pages do seem to load a little slower, however I only notice this on the Profile tabs.

Everything is back to awesome!  Thanks a bunch!

Maurice
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Posted
Rating:
#88641
Chris Graham
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ocStaff (admin)
Probably was your browser caching old Javascript, it happens quite a lot on upgrades annoyingly.

Yes, the profile tabs will load slower as they are loaded on-demand rather than in-advance. It's better really because it uses less initial resources, and because most people will only view the about tab anyway.


Become a fan of ocPortal on Facebook or add me as a friend.

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If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource.
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