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Chat Room Quirk

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Posted
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#54474 (In Topic #11873)
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We have done a couple chats with many members in the room at the same time. we noticed one thing we assume is a browser issue or something, where one person was continually being reported as having left, when they hadn't…they would post they were still there when it would say that. I don't know what else you would need to help diagnose that…..
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Posted
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#54478
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Hi,

These are very hard to debug. If it happens again please quickly save a copy of your chat_active table and send it to us, along with the member ID of the member involved.

What browser were they using?
Did they have the chat lobby open at the time?
Were they in more than one chat room at once?
How much time was there between the messages saying they had left?
Did the member experience any other errors before this started happening?


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Posted
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#54497
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i will do a study on it and get you data...
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