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Bogus error emails

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Posted
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#70140 (In Topic #14855)
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Community saint

I have on numerous occasions received messages like the following:
An error occurred at:
xxxxxxxxx.com

The full error details follow:

ERROR: A resource, :pointstore, requested within some Comcode (the page tag) does not exist.

This particular instance is triggered when I save the :help page. I have changed the content of this page a bit but not in reference to the pointstore (which I do not have installed). I see the conditional statement testing to see if the pointstore add-on is installed.

Why do I get these error emails when add-ons are not installed?

Bob
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Posted
Rating:
#70142
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Community saint

If you take it out of the help page it should disappear. I had the same thing in the past with modules I disabled. Same errors will show up on other pages as well that are "referencing" modules that are disabled. I just deleted the part that wants to reference a disabled module. Then errors go away.... for me at least.

Eric DeMars . com
My electronic portfolio and personal site. Uses ocPortal!
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Posted
Rating:
#70143
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Community saint

Hi Eric-

Thanks for your reply.

I realize that I can "make it go away" by removing the problematic code from the page. But this does not address the issue of why it is happening when there is logic in the code to prevent it. Heck, it's in their standard :help page. It appears to me to be a bug and ought to be addressed as such.

Bob
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Posted
Rating:
#70151
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ocPortal can't pre-empt if logic on a page will always not run, but it does always need to compile the Comcode. So there's nothing we can do about this one.


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Posted
Rating:
#70178
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Community saint

Is there a way to comment out sections of a Comcode page? I don't really want to remove the code as I will be implementing the pointstore down the road. I looked through the userguide_comcode.htm but could not find anything.

Thanks for your help.

Bob
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Posted
Rating:
#70181
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Just remove it but refer to the original if you need to -- all revisions are kept.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#70189
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Community saint

Ah, okay. I saw that the revisions were saved but didn't notice the little page icon on the original before.

Of course, had I been thinking, I would have realized that I can always diff the files.

Hurrah!! Annoying email gone.

Thanks for your help.

Bob
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