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Moving forward with Composr

ocPortal has been relaunched as Composr CMS, which is now in beta. ocPortal 9 will be superseded by Composr 10.

Head over to compo.sr for our new site, and to our migration roadmap. Existing ocPortal member accounts have been mirrored.


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Posted
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#37096 (In Topic #8377)
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Community saint

Forum has gone...

Hi all,

Surprise of the day, all links to forum pages open a blank page.
The filesare still there, (I checked), database still has it all (I checked that too).
Forum edit from admin panel still works fine, they're all there. But the links open a blank page.

I'd love to know what can cause this…

Last actions yesterday where:
- add a couple of if_in group tags on start page left panel (removed them, no change)
- change forum order in admin panel (restored original order, no change)
Doesn't tell me i need permission, or ask me to log in, it's just blank. Nothing, no error message, blank.

Any clue?



www.precorp.fr

Last one to leave the country, please turn off the lights.
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Posted
Rating:
#37102
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Hi,

Have you tried emptying the caches? We have very occasionally seen that cache files can get corrupted after, for example, a server crash.
If that doesn't help please let me know one of these forum links leading to the blank screen.


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#37106
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Community saint

Hello Chris
Tried emptying cache, no luck
Site details in whisper mode
Thx

www.precorp.fr

Last one to leave the country, please turn off the lights.
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Posted
Rating:
#37111
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Please check the permissions on your forum/index.php are the same as for your site/index.php and that the files are also the same size. (the files should be exactly the same)

Something under forum (very likely index.php) seems to have got corrupted. I know this because I was able to create a redirect page and view the forum from within the welcome zone - it worked fine from there. This means the forum is fine, and the page files under the forum directory are also fine. This is why I think it's the index.php, because the redirect test I did bypassed it.

I suppose another possibility is somehow the zone configuration got corrupted, but this doesn't seem to be the case as I can view the edit screen for the zone without any trouble.

Additional information

If you look at the HTML source of the blank screen, you'll see there is an error message under there coming from the web server, 500, meaning 'internal server error' - unfortunately that's not very specific, and can mean dozens of things.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#37112
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Community saint

thx for looking in
both files same size (2216) and 744

www.precorp.fr

Last one to leave the country, please turn off the lights.
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Posted
Rating:
#37113
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Are the permissions on the forum directory the same as for the site directory?


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#37114
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Community saint

site 755
forum 777

error is

Code

<!-- SHTML Wrapper - 500 Server Error -->


Last edit: by moimaim

www.precorp.fr

Last one to leave the country, please turn off the lights.
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Posted
Rating:
#37116
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Try setting forum to 755. I've seen servers that don't allow scripts to run out of writeable directories.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#37117
Avatar

Community saint

Setting it to 755 worked, forum is back  :P
Thank you!

Edit.
Just for the record, this is sunday night, 01 AM, calendar reads december 24th.
Where else do you get immediate support, at that time, on xmas eve?
Sad all my sites are licensed, i'd have loved to take another one…

You're a great bunch, hope one day you get the recognition you deserve.
Have a nice one  :thumbs:


Last edit: by moimaim

www.precorp.fr

Last one to leave the country, please turn off the lights.
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Posted
Rating:
#37118
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Community saint

moimaim said

You're a great bunch, hope one day you get the recognition you deserve.
Have a nice one  :thumbs:

I concur that.

Merry Christmas, guys, Take a day or two off!

Take my advice. I'm not using it!

View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal
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