7.1 - An error occurred -Posting on Forum & going to Chat Lobby
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#70847
(In Topic #14963)
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Community saint |
An error occurred when loading this screen onto the web browser. You are being notified of this as you are staff. If you believe this is a bug in the website software, please contact ocProducts with full details. More details are available in your browser's error console. The error was: 60: get_base_url is not defined http://davidlfriend.com/themes/DLF_Dk_Blue/templates_cached/EN/javascript_editing.js Got this one when I clicked on Chat Lobby on the Community side Menu as well as other places where you are trying to edit content: An error occurred when loading this screen onto the web browser. You are being notified of this as you are staff. If you believe this is a bug in the website software, please contact ocProducts with full details. More details are available in your browser's error console. The error was: 9: get_base_url is not defined http://davidlfriend.com/themes/DLF_Dk_Blue/templates_cached/EN/javascript_sound.js When I click it opens in the Chat Lobby - click on CHAT and I get the error message again - click OK and it lets me into CHAT and able to engage in CHAT functions from there on…
Prehistorics Illustrated
http://prehistoricsillustrated.com Another ocPortal powered website & The Fascinating World of Dinosaurs & Prehistoric Creatures of all Kinds |
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ocStaff (admin) |
If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
How did I do that - where do I correct this?
Prehistorics Illustrated
http://prehistoricsillustrated.com Another ocPortal powered website & The Fascinating World of Dinosaurs & Prehistoric Creatures of all Kinds |
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ocStaff (admin) |
If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
…or should it be replaced by a copy of the default JAVASCRIPT.tpl file placed into the custom theme folder? I really don't know what modification was that I did to the JAVASCRIPT.tpl file and I know I would never have changed the file without some 'higher intelligence' here at the FORUM instructing me to (I ain't 'dat smart 'bout it  ) …but the change was made in Feb, 2010 about 16 months ago and I never got any error messages as a result of what ever the change was until I upgraded to 7.1.
Prehistorics Illustrated
http://prehistoricsillustrated.com Another ocPortal powered website & The Fascinating World of Dinosaurs & Prehistoric Creatures of all Kinds |
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ocStaff (admin) |
If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
Yeah! I did, too. Latest 7.1 JAVASCRIPT.tpl now inserted with a minor tweak to the 'loading…' display. All working fine for me now … 
Take my advice. I'm not using it!
View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal |
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Community saint |
Then I go to my preferred FTP program (Cute) but for some reason I am not able to get in (a separate problem to deal with later) Which forced me to use cpanel's file manager. I could not find it under the: public_html/themes/DLF_Dk_Blue/templates_custom/ directory but was able to find it in the: public_html/themes/DLF_Dk_Blue/templates_cached/EN/JAVASCRIP T.tpl.tcp I deleted it there and cleared the cache and no difference so I guess I have not deleted the file as directed. Where do I go from here?
Prehistorics Illustrated
http://prehistoricsillustrated.com Another ocPortal powered website & The Fascinating World of Dinosaurs & Prehistoric Creatures of all Kinds |
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Community saint |
Although custom code should go in "_custom" folders, the customisation may have 'accidently' been done to the non _custom directory.
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Community saint |
None in public_html/themes/DLF_Dk_Blue/templates/ All is a non-issue now, either deleting it from …/EN/templates_cached/ fixed it or the code ferries were at work last night. Whatever, all is well again - now to fix those theme breaks suffered from the upgrade. I am thinking on my live site that I may not do the theme upgrade at the same time as the general software upgrade to ocP 7.1 - that might be a rougher go…
Prehistorics Illustrated
http://prehistoricsillustrated.com Another ocPortal powered website & The Fascinating World of Dinosaurs & Prehistoric Creatures of all Kinds |
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Community saint |
Experienced something similar in previous upgrades. Live site gets completely 'zapped' when clicking on the 'upgrade theme' button. Only way I've found to resolve the issue is to restore the 'last-good' CSS file through ocPortal, then do a massive diff-check of the two CSS files, inserting the 'new' changes, and body-swerving the modded ones … 
Take my advice. I'm not using it!
View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal |
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Community saint |
Bob |
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Community saint |
That has not been my experience, and the only way I've found to 'get the site back' is to restore to before the last CSS edit. Perhaps somebody more knowledgeable will enlighten …
Take my advice. I'm not using it!
View my working ocPortal site (version 9.x.x) at Anglo-Indian Portal |
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Community saint |
Just wanting to make sure I understand the update process as I get closer to having a live site. Bob |
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ocStaff (admin) |
We have hardly affected theme compatibility since v4, there is no need to upgrade any part of a theme unless we specifically say what the issues are or there is some specific change you are looking to get repeated in your own theme or if you have modified some Javascript templates. If there was some thing we had not realised initially, we would post official advice in the upgrade notes topic. If you do decide to upgrade the theme, the community documentation has something I wrote that goes into some detail about how the automated tool works and how to do the same thing manually. If I answered something that you think should be in the documentation, please take the initiative and add it to the community documentation. We really need people to help out here and build a well-organised large support resource. |
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Community saint |
I'll check out the community documentation just to better understand the process but I will avoid use of the automatic theme upgrading unless ocPortal specifically suggests that option in future upgrades. Bob |
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Community saint |
The community documentation article is very informative and does a good job of illustrating a good approach to dealing with upgrades. I suggest you pin a topic in the forum directing to the community docs so that more people might see it. For better or worse, I rarely think to look there but always try finding solutions in the forums. Bob |
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