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[Fixed] Unable to change/add avatar

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Posted
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#87330 (In Topic #17809)
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Community saint

Clicking on "save" after changing or adding an avatar gives this…


Didn't find anything in the confirmed bugs listing.

Steve
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Posted
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#87335
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Check the other tabs. You may have a required CPF unfilled. All the edit subtabs submit as one form.


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Posted
Rating:
#87337
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Community saint

This is effecting all members, not just one or two.

I just checked the CPF screen and according to the "# per page" drop down list there should be 46 entries on 3 pages. 14 show on the first page. Click on page 2 only gives 4 entries and clicking on page 3 gives no results. If I try changing the # per page it always stays the same, 14 and 4.

Also, I'm unable to change the ordering of the fields and there are two #11.

Looking at the db there are 46 fields. I have no idea what is going on.







Steve
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Posted
Rating:
#87350
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This is effecting all members, not just one or two.

It can often be the case that an admin can add a new CPF that is set to required, but obviously no one has it set yet. So as soon as the profile is edited, that then needs to be entered for any save operation to complete.

It may not be the case, but please check over other tabs in case it is.

That said, I see I still have access. So I'll go test that now.

Regarding your CPF editing, the hotfix I am about to post will cover this one. I am assuming there is some bug in the code relating to re-ordering failing when CPFs are not shown. That seems very likely. If reordering is still broken let me know.


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  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Important!
Posted
Rating:
#87351
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Automated fix message

sholzy said

This is effecting all members, not just one or two.

I just checked the CPF screen and according to the "# per page" drop down list there should be 46 entries on 3 pages. 14 show on the first page. Click on page 2 only gives 4 entries and clicking on page 3 gives no results. If I try changing the # per page it always stays the same, 14 and 4.

Also, I'm unable to change the ordering of the fields and there are two #11.

Looking at the db there are 46 fields. I have no idea what is going on.






This issue has been filed on the tracker as issue #634, with a fix.


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
Important!
 
Posted
Rating:
#87352
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Community saint

Chris Graham said

This is effecting all members, not just one or two.

It can often be the case that an admin can add a new CPF that is set to required, but obviously no one has it set yet. So as soon as the profile is edited, that then needs to be entered for any save operation to complete.

It may not be the case, but please check over other tabs in case it is.

That said, I see I still have access. So I'll go test that now.

Regarding your CPF editing, the hotfix I am about to post will cover this one. I am assuming there is some bug in the code relating to re-ordering failing when CPFs are not shown. That seems very likely. If reordering is still broken let me know.

I think I found the culprit. Its a data type "multiple values chosen from a list". That CPF was working before the 8.1.1 upgrade. Now it won't keep any changes and the values are missing from the profile pages.

I'll test the hotfix and report back shortly.

Steve
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Posted
Rating:
#87353
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Could not reproduce problem editing your admin profile's avatar?


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#87354
Avatar

Community saint

The CFP screen. It's getting better. It's now showing all fields but everything else remains the same:
  • # per page still not working correctly
  • all 46 fields are on two pages but still showing three pages available
  • still unable to sort fields

Steve
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Posted
Rating:
#87355
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Community saint

Chris Graham said

Could not reproduce problem editing your admin profile's avatar?

I just tried and was able to change it from an URL loaded one to a default avatar. Then I tried changing back to me original URL loaded one but received that message again. I then tried to upload one but received the same message.

Steve
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Posted
Rating:
#87356
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Community saint

sholzy said

Chris Graham said

This is effecting all members, not just one or two.

It can often be the case that an admin can add a new CPF that is set to required, but obviously no one has it set yet. So as soon as the profile is edited, that then needs to be entered for any save operation to complete.

It may not be the case, but please check over other tabs in case it is.

That said, I see I still have access. So I'll go test that now.

Regarding your CPF editing, the hotfix I am about to post will cover this one. I am assuming there is some bug in the code relating to re-ordering failing when CPFs are not shown. That seems very likely. If reordering is still broken let me know.

I think I found the culprit. Its a data type "multiple values chosen from a list". That CPF was working before the 8.1.1 upgrade. Now it won't keep any changes and the values are missing from the profile pages.

I'll test the hotfix and report back shortly.

It appears the data type is now working. Did/could the hot fix have anything to do with this? Or are the ocP elves at it again? :)

Steve
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Posted
Rating:
#87357
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Community saint

All the CPFs I've added are present and account for. No empty fields.

Steve
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Posted
Rating:
#87358
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Not made any changes to your site, will try and come back to this tomorrow - got caught up in some other hotfix bugs and now it's 2am ;).


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#87359
Avatar

Community saint

Chris Graham said

Not made any changes to your site, will try and come back to this tomorrow - got caught up in some other hotfix bugs and now it's 2am ;).

 :thumbs:

Steve
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Important!
Posted
Rating:
#87364
Avatar

Automated fix message

sholzy said

The CFP screen. It's getting better. It's now showing all fields but everything else remains the same:
  • # per page still not working correctly
  • all 46 fields are on two pages but still showing three pages available
  • still unable to sort fields
This issue has been filed on the tracker in issue #634, with a fix.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
Important!
 
Posted
Rating:
#87365
Avatar

The original issue here is because of the second hotfix posted to 0000609: Radio button data type not honoring the "Required" flag. - ocPortal feature tracker being needed. Can't remember if I communicated this existed or not at the time!


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Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
Rating:
#87366
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Community saint

I just applied the other hotfix (#609) and everything seems to be working.  :thumbs:

Thanks Chris!


Last edit: by sholzy

Steve
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Posted
Rating:
#87367
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Community saint

Chris Graham said

This issue has been filed on the tracker in issue #634, with a fix.

I'll apply this hotfix and report back shortly.

Steve
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Posted
Rating:
#87373
Avatar

Community saint

sholzy said

Chris Graham said

This issue has been filed on the tracker in issue #634, with a fix.

I'll apply this hotfix and report back shortly.
Fixed!  :thumbs:

Steve
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