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[CLOSED] Not sure this is solvable, but asking for advice

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#105722 (In Topic #20625)
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Here's the dilema:  I have a site running on a server that I do not have root access to (and never will... it's a political deal, enough said).  The site has been running and functioning fine, but within about the past month, it has been unreachable using Internet Explorer -- all other browsers can access the site just fine.

Since I can access the site via other browsers, I know it's not the software.  Since I can access other 9.0.16 sites that I manage using Internet Explorer, I know it's not the browser itself.  By process of elimination, I suspect that the issue is the server itself, since it's kicking back a 500 internal server error.

The software running on the server is outdated, but it did work before.  Here's the breakdown:

MPAG PHP version: 5.2.8     Released: 08 December 2008
Current version: 5.6.2     Released: 16 Oct 2014
             
MPAG MySQL version: 5.0.95-community   Released: January 2012
Current version: 5.6.22     Released: November 2014
             
MPAG Apache version: 2.2.11     Released December 14, 2008
Current version: 2.2.29:     Released September 1, 2014

Since this is a political thing within the organization that owns the site, I have to tip toe around some of the club members and not piss them off by telling them that most of the problem is that the server owner is too darn lazy to update the SW running on the server!!

Ok....now that I have that out of the way, here's the rub:  On the very same server, a plain old HTML webpage DOES render properly using Internet Explorer!!  I am totally baffled by this one!?!?!? :o:o
Anybody out there have any suggestions, or insight as to what Microsoft may have changed in any of their recent patches to IE??

I have people that do need to access the site, and since they are using Corporate owned business computers they are locked down and can't install a different browser other than IE.

I know this is a strange one and that without being able to update or modify the SW on the server, I'm probably out of luck, but there are a ton of really smart folks in this community so I figured I'd throw it out there.

Merry Christmas to all & Thank you in advance :)


Last edit: by superiorpyro
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Posted
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#105723
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Definitely multiple installations of IE, not just one?

What version of IE?

Is this superiorpyro.com? I just opened it okay in IE9.


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Posted
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#105724
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Absolutely multiple installations, I'm hearing the same thing from at least about 25 different people.

In terms of version, I can only speak for my laptop which has IE 11 on it currently.

Thanks Chris!
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Posted
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#105725
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This is an odd one. ocPortal is loading up, and retuning a completely blank screen, with "500 Internal Server Error".

Could you open a bug report ticket with FTP access perhaps? I think I'll need to step through the code a bit.


Become a fan of ocPortal on Facebook or add me as a friend. Add me on on Twitter.
Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about ocPortal whenever you see the opportunity.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying ocPortal on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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Posted
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#105728
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Yes Sir, I'll do that!
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